Herve Wine Bar - Key Manager

Come be part of a unique opportunity as a Key Hourly Manager at our Santa Fe location - Herve Wine Bar. Lescombes Family Vineyards is the premier vineyard and winery in the state of New Mexico. Since 1981, we have been leading the industry with an array of wines to include traditional, hand‑crafted releases and highly‑acclaimed, award‑winning favorites. Our current locations consist of our bistro locations:
Albuquerque Cottonwood, Albuquerque Old Town, Alamogordo, and Las Cruces;
Hervé Wine Bar in Santa Fe; and a tasting room adjacent to the winery in Deming. Our family‑owned vineyard thrives just east of Lordsburg and consists of a 240‑acre property. Our mission is to passionately craft quality wine and food to be enjoyed with friends and family. You can read more about the Lescombes family and their offerings at

Benefits for part‑time employees – Generous employee discount. The opportunity to enroll in Teladoc, a virtual health program. The opportunity to participate in our 401K plan immediately after hire with a 4% company match with immediate vesting.

Benefits for full‑time employees – All of the above + Medical, Dental, and Vision Insurance if selected. Aflac supplemental insurance options.

• Provide toptier service to guests, ensuring a memorable dining experience.
• Lead by example, setting the standard for professionalism, efficiency, and hospitality.
• Address and resolve guest concerns or complaints promptly and professionally.

• Train, mentor, and support servers to ensure smooth and efficient service.
• Assist in scheduling, assigning sections, and monitoring server performance.
• Ensure adherence to restaurant policies, procedures, and health regulations.

• Oversee accurate order taking, ensuring all guest requests are met.
• Communicate effectively with the kitchen and bar staff to ensure timely and accurate food and beverage delivery.
• Monitor table turnover and assist with seating coordination to maximize efficiency.

• Maintain knowledge of the menu, including daily specials, ingredients, and allergy considerations.
• Uphold cleanliness and organization of the dining area, ensuring all service stations are fully stocked.
• Ensure compliance with alcohol service regulations and responsible beverage service policies.

• Assist with processing payments, handling cash, and closing out checks accurately.
• Participate in inventory checks and provide input on stock needs for service items.
• Support management with staff performance reviews and provide feedback on service improvements.

• An average work week is between 30 and 45 hours, working a variety of shifts.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Must be able to stand for a long period.
• Must be able to lift and carry up to 50 lbs.
• Must be able to talk, listen, and speak clearly on the telephone.