Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food safety and temperature logs.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Label, package, and inventory ingredients and merchandise.
• Check product quality and review "sell by" dates, taking appropriate actions.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Maintain inventory and stock levels, report discrepancies.
• Ensure a welcoming environment for customers, answer questions, and make product suggestions.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment regularly and report any repairs needed.
• Handle customer and employee accidents appropriately.
• Work effectively in a high-paced, stressful environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. We are committed to diversity, innovation, and creating great experiences for our customers and employees.

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.