Spa Retail Attendant

Regular Full-Time Retail Attendant

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or live with us, our purpose is to create impressions that will resonate for a lifetime. Life is richer when we truly connect to the people and the world around us.

Join our team in the Land of Enchantment! Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado in Santa Fe is seeking a hardworking and driven individual for our world class spa-retail coordinator who infuses enthusiasm into everything they do and shares our passion for service excellence!

• A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests
• Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
• A collaborative team player who actively supports and encourages colleagues to achieve shared success

• 1+ years of service industry or retail experience, preferably in a high end or luxury environment
• Flexible schedule - availability to work weekends and holidays
• Ability to stand for extended periods of time

• Assist guests with retail product inquiries and provide recommendations based on individual needs and preferences
• Maintain thorough knowledge of retail inventory and train team members on product features, benefits, and brand offerings
• Conduct and reconcile monthly inventory counts for both the Retail Boutique and The Spa
• Develop and maintain positive relationships with retail vendors and brand partners
• Prepare and distribute monthly retail sales reports to vendors
• Create and submit retail purchase orders through the Birch Street purchasing system
• Train and support team members in the use of the Book4
  
  Time software system
• Cross-train within Spa operations and provide operational support as needed
• Monitor inventory levels and coordinate replenishment to ensure product availability and presentation standards
• Support the achievement of retail sales goals through excellent guest service and product knowledge

Four Seasons is the world's leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand. We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity.

Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work- just ask!

• Free and discounted stays at 135 Four Seasons locations worldwide
• Global growth opportunities
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensive training & development
• Medical benefits, including parental leave
• 401(k) Retirement Plan
• PTO + sick leave pay
• Competitive pay: $18.58 hourly + commission on sales

US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -