Spa Retail Attendant

Retail Attendant – Four Seasons Resort Rancho Encantado, Santa Fe

Four Seasons Resort Rancho Encantado is seeking a hardworking and driven individual for our world class spa—a retail coordinator who infuses enthusiasm into everything they do and shares our passion for service excellence.

• Assist guests with retail product inquiries and provide recommendations based on individual needs and preferences.
• Maintain thorough knowledge of retail inventory and train team members on product features, benefits, and brand offerings.
• Conduct and reconcile monthly inventory counts for both the Retail Boutique and The Spa.
• Develop and maintain positive relationships with retail vendors and brand partners.
• Prepare and distribute monthly retail sales reports to vendors.
• Create and submit retail purchase orders through the Birch Street purchasing system.
• Train and support team members in the use of the Book4
  
  Time software system.
• Cross‑train within Spa operations and provide operational support as needed.
• Monitor inventory levels and coordinate replenishment to ensure product availability and presentation standards.
• Support the achievement of retail sales goals through excellent guest service and product knowledge.

• 1+ years of service industry or retail experience, preferably in a high end or luxury environment.
• Flexible schedule—availability to work weekends and holidays.
• Ability to stand for extended periods of time.
• Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury‑level experience.
• Collaborative team player who actively supports and encourages colleagues to achieve shared success.

• Free and discounted stays at 135 Four Seasons locations worldwide.
• Global growth opportunities.
• Food & beverage and spa discounts.
• Free employee meals.
• Complimentary employee parking.
• Comprehensive training & development.
• Medical benefits, including parental leave.
• 401(k) Retirement Plan.
• PTO + sick leave pay.
• Competitive pay: $18.58 hourly + commission on sales.

US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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