Sales Associate

Builders Source Appliance Gallery | BSI - Santa Fe
1608 Pacheco St
Santa Fe, NM 87505, USA

Join Our Team as an Inside Sales Representative!

Are you ready to drive your career forward? Builders Source Inc., an employee‑owned high end appliance distributor in Santa Fe, is in search of a dedicated individual like you to become a vital part of our exceptional team. This is not just a job; it’s an opportunity to be the face of our company and provide outstanding customer service while you drive success!

What we offer:

At Builders Source Appliance Gallery Santa Fe
, you’ll find more than a job — you’ll find a career in a beautiful showroom environment where people, service, and design come together. We offer a positive, engaging, employee‑owned culture that values your contributions and supports your growth. Our team members enjoy professional development opportunities, paid time off, medical, dental, and vision coverage, FSA and EAP benefits, long‑term disability, company‑paid life insurance, a 401(k) with company match
, and an Employee Stock Ownership Plan (ESOP) so you can share in the company’s long‑term success. You’ll also appreciate free off‑street parking, nearby dining options, and the opportunity to work in an inspiring Santa Fe showroom.

Who we are:

Builders Source Appliance Gallery Santa Fe is part of Building Material Distributors (BMD), a nationwide building solutions company driven by the purpose of building for life’s moments
. Our showroom offers a premium selection of appliances, decorative plumbing, and hardware, helping homeowners, builders, designers, and remodelers bring their visions to life. We’re proud to create an exceptional experience for our customers — and an equally rewarding one for our employees. If you’re looking to join a company where ownership, service, and style come together, Builders Source Appliance Gallery Santa Fe is a place to build your future.

What you'll do:

The Inside Sales Associate sells appliances to BSI, Inc. customers—homeowners, builders, and multi‑family developers—across apartment replacement, retail, and builder segments of the business and supports the business by achieving gross margin sales goals. This position is customer‑facing and showroom‑based, requiring strong product knowledge, professionalism, responsiveness, and follow‑through. The Inside Sales Associate is expected to deliver exceptional customer experience in person, by phone, and through written communication, maintain strong working knowledge of product lines, pricing, availability, delivery, and installation practices;

and help ensure the showroom is welcoming, organized, and sales ready. This role also requires effective coordination with customers, outside sales, warehouse, delivery, and other internal teams to support accurate order processing and successful project completion. The Inside Sales Associate will be available in office on the showroom floor from open to close.

What we are looking for:

We’re looking for a driven, customer‑focused sales professional who thrives in a showroom environment and is passionate about helping customers find the right appliance solutions for their homes and projects. In this role, you will combine product expertise, relationship‑building, and a high level of service to create an exceptional customer experience from first conversation through final delivery.

The ideal candidate is motivated to meet and exceed sales goals, confident in guiding customers through product selections, and skilled at identifying needs, recommending solutions, and closing sales. You enjoy educating customers on product features and benefits, explaining specifications and service expectations, and ensuring they feel informed and supported throughout the buying process.

You should be comfortable assisting customers in person, over the phone, and through email while delivering professional, responsive service at every touchpoint. Strong organizational skills are important, as this role involves preparing quotes, entering sales orders accurately, maintaining customer records, and proactively following orders from sale to delivery and resolution.

We’re also looking for someone…