Services Sales Representative

Services Sales Representative

Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.

Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.

Arrow ECS is seeking a highly motivated, consultative, and results-driven Services Sales Representative to drive the growth of Professional Services, Managed Services, and Support Services through our channel partner ecosystem.

The Services Sales Representative will identify, develop, qualify, and close services opportunities while partnering with account executives, vendor partners, solution architects, and delivery teams to create comprehensive customer solutions. This individual will help partners grow recurring services revenue by positioning Arrow's portfolio across Modern Infrastructure, Security, Cloud, Data & AI, and Hybrid IT solutions.

The ideal candidate has a proven track record of selling technology services through channel partners, developing long-term strategic relationships, and consistently exceeding revenue and profitability objectives.

• Identify, prospect, and qualify new services opportunities within existing and prospective channel partners.

• Develop and maintain a healthy pipeline of Professional Services, Managed Services, and Support Services opportunities.

• Create and execute partner account plans focused on recurring revenue growth.

• Drive services attachment to infrastructure, cloud, security, software, and hardware opportunities.

• Develop multi-year services roadmaps that help partners expand customer adoption and lifecycle value.

• Conduct business discovery to understand customer objectives, operational challenges, and technical requirements.

• Position outcome-based solutions that align Arrow's services portfolio with customer business goals.

• Collaborate with solution architects, engineering, and delivery teams to develop Statements of Work (SOWs), service proposals, and pricing strategies.

• Present compelling value propositions focused on business outcomes, operational efficiency, risk reduction, and return on investment (ROI).

• Effectively manage complex sales cycles and overcome customer objections through consultative selling techniques during in field co-selling with customers.

• Drive adoption of recurring managed services including cloud operations, infrastructure management, security services, lifecycle support, and customer success offerings.

• Increase Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and managed services contract growth.

• Identify opportunities for renewals, cross-sell, upsell, and expansion throughout the customer lifecycle.

• Help partners transition customers from project-based engagements to recurring managed services relationships.

• Build trusted advisor relationships with executives, sales leaders, technical teams, and business owners within channel partners.

• Develop joint business plans that align partner growth objectives with Arrow's services portfolio.

• Conduct Quarterly Business Reviews (QBRs) and pipeline reviews with strategic partners.

• Support partner enablement through training, best practices, and go-to-market planning.

• Collaborate with vendor partner organizations to develop joint…