Security Officer; PM & Overnight

Regular Full-Time Security Officer

Four Seasons Resort Rancho Encantado Santa Fi seeks a hardworking and driven individual for our Property Operations and Maintenance team.

• 1+ years experience with security, preferably in a luxury hospitality environment
• Strong communication skills in both English and Spanish
• Knowledge of NM-OSHA, OSHA, New Mexico & Santa Fe Fire Code, Penal Code, Civil Code
• Knowledge of Workers Compensation and ADA
• Current certifications in First Aid, AED, and CPR
• Experience with KEY WATCHER TOUCH key system and DORMAKABA door lock preferred
• Proficiency with computers
• Ability to stand for long periods of time, walk the resort, and lift up to 50 lbs.
• Flexible schedule – availability to work evenings, weekends, and holidays

• Foster a professional, safety‑focused environment by ensuring all employees follow hotel safety and security policies and procedures
• Issue and track master keys, radios, and other essential equipment for Security team members
• Provide First Aid and CPR when needed and respond appropriately to all emergency situations within the resort
• Support the Emergency Response Team and Health & Safety Committee by assisting with required trainings, including Fire Life Safety, OSHA, BBP, Haz Com, and other safety programs
• Proactively identify and prevent situations that may compromise guest safety or the resort’s reputation
• Maintain a strong presence throughout the property, remaining aware, approachable, and responsive to guest and employee needs
• Serve as a confident problem‑solver, delivering exceptional hospitality in all interactions and representing the Security Department in meetings, VIP relations, and special situations
• Conduct thorough follow‑up and investigations on all incidents, ensuring accurate documentation and timely closure
• Apply knowledge of local laws, policies, and procedures to guide responses to both emergency and non‑emergency situations
• Maintain accurate administrative records, including incident reports, patrol and dispatch logs, lost and found, employee lockers, parking, and safety/security audits

• Free and discounted stays at 135 Four Seasons locations worldwide
• Global growth opportunities
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensive training & development
• Medical benefits, including parental leave
• 401(k) Retirement Plan
• PTO + sick leave pay
• A culture that breeds success and rewards
• Competitive pay: $22.66 hourly

US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.

Four Seasons is an Equal Opportunity, Affidavit Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website: (Use the "Apply for this Job" box below)./