Security Guard; DCA

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Job Requirements & Classification

Description:

Interviews are anticipated to be conducted within two weeks of closing date.

Please visit us mexicoculture.org

Created in 1978 by the New Mexico Legislature, the Department of Cultural Affairs represents New Mexico's dedication to preserving and celebrating the cultural integrity and diversity of our state. The Department oversees a broad range of New Mexico's arts and cultural heritage agencies. These include 15 divisions representing a variety of programs and services.

The New Mexico Museum of Art fosters a deeper understanding and enjoyment of art throughout the state and beyond. We work with art and artists to explore the human experience, new ideas, and diverse cultures. We are one museum with two locations: the historic New Mexico Museum of Art on the Plaza and Vladem Contemporary in the Santa Fe Railyard.

The New Mexico Museum of Art is a division of the New Mexico Department of Cultural Affairs. The Museum of Art is one of four state museums in Santa Fe, eight historic sites statewide, and the Office of Archaeological Studies that comprise the Museum of New Mexico system.

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The position is responsible for safeguarding the Museum's facilities, collections, and personnel through the implementation of established security protocols and procedures. In addition to maintaining a secure environment, the Security Guard provides exemplary customer service, engages with visitors to support a positive museum experience, and supports daily custodial duties and front desk operations as needed

• Monitor and patrol galleries, public areas, and Museum grounds to ensure the safety of visitors, staff, and artwork.
• Enforce Museum rules and regulations, respond to emergencies, and report incidents in accordance with protocol.
• Deliver professional, courteous, and helpful customer service; proactively assist and engage with Museum visitors and event guests.
• Support visitor services representative when needed, including guest inquiries.
• Assist with custodial duties as needed to maintain a clean and orderly Museum environment.
• Assist with opening and closing procedures, special events, and after-hours programming.
• Perform other duties as assigned.

All Museum stakeholders, including the citizens of New Mexico, staff, and guests.

• Prior security, military, law enforcement, or customer service experience preferred.
• Strong interpersonal and communication skills; ability to remain calm and professional in high-pressure situations.
• Commitment to providing a welcoming and inclusive environment for all visitors.
• Ability to walk or stand for extended periods and respond quickly in emergency situations.
• Basic computer literacy and ability to complete written reports accurately and promptly.
• Flexible availability, including evenings, weekends, and holidays, as needed.

No prior experience or training required.

Employment is subject to a pre-employment background investigation and is conditional pending results. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Must possess and maintain a valid Driver's License.

Sitting, standing, bending, and reaching are all required. Continuous two-way radio use. Work during inclement weather and perform assigned duties, including snow removal. Requires overtime for special events and other activities within the museum. Ability to lift 50 lbs. Evening, weekend and holiday hours are scheduled.

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.