Product Designer - AI Agents

Product Designer – AI Voice and Messaging Agents

We are looking for a proactive and creative problem solver to join our team. You will work on our AI voice and messaging agent products and design intuitive setup experiences that anyone can use to build high quality AI agents.

• Design intuitive setup and configuration experiences for Aircall's AI voice and messaging agents
• Partner closely with a staff‑level designer and cross‑functional teams—including engineers and PMs—to execute on roadmap projects such as AI voice agent evaluation, frameworks, and AI actions (e.g., booking, refunds)
• Monitor and give feedback on proof‑of‑concepts being spun up across the team, bringing strong design instincts and a fast feedback loop to a high‑tempo build environment
• Contribute to navigation improvements and self‑service experiences that help customers configure and get the most out of Aircall's AI products
• Share inspiration and learnings from AI tools you're experimenting with, and actively push the design team forward in how AI is used in the design process
• Collaborate proactively across design, engineering, and product
• Learn and build within Aircall's design system, taking on ownership of AI agent experience

• 1–3+ years of design experience with an emphasis on at least 1 year of full‑time experience in‑house at a company building product
• Professional proficiency in English—written and verbal
• Technical acumen is a plus
• We value people who are collaborative and customer‑centric. If you know how to work hard and have fun at the same time, you’re a good fit.
• Not afraid to speak up if the user experience doesn’t look quite right, no matter how big or small
• Testing out the latest AI tools and having integrated AI in their design workflows and habits
• Enjoys partnering with engineers and PMs, especially in person

• Competitive salary package & benefits
• Medical, dental, and vision insurance is 100% covered
• 401k plan with company matching
• Unlimited PTO—take the time you need to come to work feeling great
• Wellness, commuter, and childcare reimbursements
• Generous parental leave policy

At Aircall, we believe diversity, equity and inclusion—irrespective of origins, identity, background and orientations—are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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