Transit Driver I - Santa Fe

Transit Vehicle Operator

Under immediate supervision, performs working level, non-CDL licensed duties, in the operation of assigned North Central Regional Transit District transport and passenger vehicles as needed to travel assigned fixed and "demand" service routes; and performs related work as required.

• Operates assigned passenger vehicles while employing defensive driving techniques; maintains professional courtesy while under stress; makes public address announcements; properly answers questions; resolves transit-related concerns of passengers; exercises prudent judgment under a variety of constantly changing operating conditions.
• Conducts self in an appropriate manner as a representative of the RTD, working effectively in a diverse work environment; uses prudent judgment at all times; performs duties in a safe manner; ensures professional quality of services to all external and internal customers.
• Operates transit vehicles in revenue and non-revenue service while in strict compliance with RTD policies, directives, and procedures and all federal and New Mexico traffic laws and regulations.
• Performs RTD pre- and post- trip inspections of transit vehicles for mechanical problems prior to beginning scheduled runs; conducts an external/internal visual inspection of the transit vehicle and pre-testing of necessary equipment, operating/safety devices, and transit vehicle controls for use while in service; conducts an internal visual inspection at the end of the schedule service day to collect and turn-in lost items.
• Completes accident and incident reports accurately and legibly as necessary at the end of scheduled shift resulting from traffic accidents, customer issues, or complaints.
• Provides customer service information in a courteous, professional manner; operates the automated stop announcements system and/or states stop and public information announcements over the public address systems, and properly answering questions and solving transit-related concerns of passengers.
• Complies with Americans with Disabilities Act (ADA) in operating the transit vehicle; provides accessibility for disabled passengers to board and de-board by properly operating the accessibility lift and safely securing such passengers in a courteous manner; announces designated stops; pre-tests all passenger accessibility lifts and equipment during pre-trip inspections.
• Communicates with Dispatch for the purpose of providing information on fares, transfers, ticket refunds, routes, and other District Transit policies and rules concerning conduct, service, and policy changes.
• Informs Dispatch of passenger lift pick-up and drop-off locations, and when hydraulic passenger lift fails to operate properly or of missed pickups of passengers.
• Observes and responds to emergency situations involving passengers, the public, or buses for the purpose of maintaining public/passenger safety, and proper bus operation.
• Observes and complies with all District and mandated safety rules, regulations, and protocols.
• Performs other related duties as required.

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

• Transit Driver I/II:
  Equivalent to completion of the twelfth (12th) grade required.

Experience:

• Transit Driver I:
  Three (3) years of driving experience including one (1) year of experience performing above or related duties.

Licenses and Certifications:

• Obtain and maintain all other endorsements/clearances required by DMV, to be maintained throughout employment.
• Must satisfactorily complete the District's New Operator Training Program.