Production​/Floor Associate

Organization

The Rescue Mission Alliance (RMA) is a Christian non‑profit organization that has been serving the less fortunate in Southern California through emergency and long‑term rehabilitation services since 1972. RMA partners with local churches to meet the spiritual needs of the people we serve. The Central Coast Thrift Store provides revenue to support the Central Coast Rescue Mission drug and alcohol recovery program.

The Production/Floor Associate reports directly to the Thrift Store Supervisor and may also receive direction from the Lead. The associate assists the retail and production crew to complete all necessary tasks in order to meet production goals in a timely manner. Responsibilities may change based on the needs of the business. This is a regular part‑time, non‑exempt position located in Santa Maria, California.

The position is eligible for overtime and benefits according to applicable guidelines.

Below duties are comprehensive. A production worker may perform some or all of them during their work shift.

• Clean and tag merchandise meeting the minimum requirement of 30 minutes per cart.
• Pack merchandise into boxes for pricing.
• Record count and job tasks on tracking sheet.
• Assist unloader when necessary.
• Assist floater when necessary.

• Unload and sort donation carts.
• Minimum production requirement of 30 minutes per hard goods cart and 15 minutes per clothing cart.
• Separate salable items from the baler, trash and recycling bin.
• Track carts and time “on‑boards” and with pricer for production report.
• Perform weekly pulls by designated price brackets based upon lean/full areas.
• Assist preparer when necessary.

• Clean shoes, purses and accessories.
• Tag shoes, purses and accessories.
• Place shoes, purses and accessories in order.
• Select which shoes, purses and accessories are perishable.
• Select which shoes, purses and accessories are recyclable.

• Inspect and price prepared goods according to price brackets.
• Record production numbers for daily report (carts, units, etc.).
• Check sales floor daily for lean and full areas.
• Assist in weekly pull; price re‑tagged items.
• Open and close production and staging areas when needed.
• Ensure the speed of the tables meets minimum requirement.
• Inspect trash and baler containers.
• Assist Sorters when necessary.
• Perform floater and unloader duties (trash and barrel removal).
• Ensure task checklist is completed daily.

• Hang and tag clothing meeting minimum requirement of 15 minutes per rack at 75 pieces per rack.
• Record rack count and job tasks on tracking sheet.
• Assist clothing unloader when necessary.

• Follow all policies and procedures in Cashier Handbook.
• Greet and assist customers on sales floor.
• Ring up transactions and wrap or bag purchases.
• Be alert for shoplifters and price tampering.
• Keep display cases neat and full of merchandise.
• Display and rotate jewelry.
• Call for another cashier when assistance is needed.
• Answer telephone and use paging system.
• Keep workstation clean and orderly at all times.
• Front area support (hangers, bagging, customer service for carry‑out).
• Be familiar with basic donation procedures and RMA directory extensions.

• Assist all areas of clothing table.
• Assist all areas of hard goods table.
• Maintain organization and cleanliness of the store.
• Clean and organize sales floor and production area.
• Close production and staging areas.
• Put out remaining merchandise on floor.
  
  Know and adhere to store policies and procedures.

There are no supervisory responsibilities associated with this position.

• Experience a plus, but not required.

• Demonstrated work ethic with consistent attendance and punctuality.
• Must be able to demonstrate excellent teamwork and be able to multi‑task.
• Excellent customer service skills.
• Good hand‑to‑eye coordination.

There are no software requirements for this position.

Must be able to lift, push, pull up to 30 lbs. Bending, kneeling, stooping and standing for long periods of time.

There are no equipment requirements for this position.

This position will function in a thrift store and warehouse setting where medium duty equipment such as forklifts are in use. It will also be working in proximity with an at-risk population where errant behavior and disease risk may be present. Appropriate safety considerations will be required to avoid illness or injury.