Administrative Assistant - Luxury Residential

Responsibilities

Are you passionate about building strong connections with people? Are you looking to find more than just a job - rather a career filled with purpose? If so, we are looking for you to join our team as an Administrative Assistant at 700 Broadway in Santa Monica.

9:00 AM to 5:00 PM Thursday-Monday (off Tue & Wed)

• Lots of paid time off (19+ days!) - we value your life outside of work.
• Customizable total rewards package - pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits - such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us - learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
• ...and so much more!

• Welcoming residents in the office and ensuring the proper parties are looped into any issues or requests.
• Providing timely and professional responses to office phone calls and emails.
• Setting up vendors, creating purchase orders, processing invoices, researching payment and payment status.
• Managing all vendor communications and ensuring invoices are submitted to the property and processed before the end of the month.
• Reviewing resident accounts and addressing ledger issues as needed.
• Posting charges to resident accounts and processing rent payments.
• Collaborating with maintenance upon residents' move-out, and processing deposit accounting.
• Processing bad debt write-offs and spearheading collection on past residents' accounts.
• Perform additional duties and special projects as required.
• Perform property administrative system setup.
• Provide move in orientation to new residents.
• Track and aid leasing team with application approval.
• Assist with leasing tours and front desk concierge as needed.

• $30.00 - 31.00 / hourly based on experience (eligible for overtime)
• Annual bonus based on performance

• 1 to 3 years of prior experience in an administrative role, with experience in property management being a plus!
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• You are committed to exceeding expectations of those around you by providing exceptional service.
• You bring determination each day - embracing constructive criticism and pushing to get better.
• You believe in teamwork - that we are better, together.
• You are trustworthy and reliable to do the right thing - no matter what.
• You welcome everyone and know the best ideas are born through diversity of thought and perspective.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.