Assistant Project Manager

Parkwell Parkwell is proud to be a 2023 Top Workplace as determined by an employee feedback survey and recognized by the Denver Post. We are a values driven company that prides itself on phenomenal culture and putting people at the center of what we do. We will continue to provide more opportunities and growth for our people and we hope you will join our team so you can join us in this endeavor!

Position Summary As Assistant Project Manager you have broad responsibilities for the overall success of the account assigned to you and the growth of the Company.

Schedule This is a full-time position, with 40+ hours per week expected. Schedule is consistent on a weekly basis but is subject to change based on business needs.

Position Requirements Successful completion of criminal and motor vehicle background check

Valid Driver’s License2 years experience in parking management preferred

Operational

Duties and Responsibilities:

Ensure high level of guest service delivered at all times.

Maintain adequate staffing levels for the site.

Support the valet operation as needed/ requested.

Fill in scheduling gaps, respond to call offs and schedule changes.

Maintain professional and responsive customer and client service and ensure satisfaction.

Employee recruiting, training, development, accountability, safety and well-being.

P&L management and execution against budget.

Reporting and documentation as required by each account, client and company executives.

Procurement of all supplies needed for operations through company expense procedures.

Execution of marketing plans, implementation and maintenance of revenue control procedures and analysis.

Compliance with all laws, rules, policies, and safety-standards.

Other

Duties and Responsibilities:

Support and positively contribute to company’s Mission, Values, and  Better, Be Honest, Be Respectful, Be Go-Giver, Be Optimistic, Be Creative Assist with projects in the portfolio as requested.

Provide administrative support as needed.

You will be asked from time to time to perform other duties not listed in this description. The expectation is that you are flexible and open-minded to these assignments.

Key Responsibilities Operational Leadership & Site Oversight Assist in managing daily parking operations across multiple garages and facilities

Provide direct supervision and leadership to supervisors, attendants, and support staff

Ensure locations meet company standards for cleanliness, safety, signage, and traffic flow Monitor staffing levels and assist with scheduling and coverage needs

Support development and implementation of site-specific operating procedures

Medical Facility Operations Support Help ensure parking operations meet the needs of patients, visitors, and medical staff

Maintain a calm, professional, and service-focused environment in high-sensitivity settings

Respond promptly to operational issues that may impact patient access or facility flow Client & Customer Relations Build and maintain positive working relationships with property management and client contacts

Assist in resolving customer concerns and service escalations

Support implementation of revenue control and customer experience initiatives

Financial & Administrative Support Assist with budget monitoring, expense management, and financial reporting

Track operational performance metrics and compile required reports

Coordinate procurement of supplies and equipment in accordance with company procedures

Ensure accurate documentation and compliance with company and client requirements

Team Development & Compliance Assist with recruiting, onboarding, training, and coaching of team members

Reinforce company policies, safety practices, and performance expectations

Support employee accountability, engagement, and retention initiatives

Additional Responsibilities Travel regularly between assigned Culver City and Santa Monica locations

Support special projects, audits, and company initiatives as needed

Uphold and model Parkwell’s Mission, Culture, and Values

Required Qualifications Candidates must meet all of the following:

Experience supervising employees in a service, operations, parking, hospitality, or facilities environment

Strong…