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Membership & Programs Lead: Community Impact & Front Desk

Job in Santa Monica, Los Angeles County, California, 90403, USA
Listing for: Santa Monica Family YMCA
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Santa Monica Family YMCA is seeking a Membership Coordinator to support member services operations under the Membership Director. You will execute day-to-day tactics, communicate YMCA cause-driven messages, and help ensure high-quality service at the front desk.

You will train and supervise Member Service Representatives, promote programs, manage membership procedures, and address member inquiries with professionalism. Strong customer service and teamwork are essential.

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