Parking Attendant

Parkwell Parkwell is a values-driven company that prides itself on a phenomenal culture and putting people at the center of what we do. We are committed to providing opportunities for growth and development for our team members, and we hope you will join us in this endeavor!

Position Summary As a Parking Attendant, you will be responsible for providing a positive and welcoming experience for customers utilizing the parking facility. The Parking Attendant assists customers, monitors parking operations, maintains the cleanliness and appearance of the facility, and helps ensure the location operates safely and efficiently.

This position requires a customer-focused attitude, attention to detail, reliability, and the ability to communicate effectively with customers, clients, and team members. The Parking Attendant reports directly to Parkwell’s Project Manager or designated site supervisor.

Schedule This can be a full-time 40 hours a week or the schedule will be determined based on operational needs and is subject to change. Shifts may include mornings, afternoons, evenings, weekends, and holidays.

Position Requirements Must be at least 18 years of age.

Successful completion of a criminal background check.

Ability to provide excellent customer service in a professional and courteous manner.

Ability to communicate effectively with customers, clients, team members, and management.

Ability to stand and/or walk for extended periods during the scheduled shift.

Ability to work outdoors and in varying weather conditions when required by the location.

Ability to accurately handle cash, credit card transactions, parking tickets, validations, or other forms of parking revenue when required.

Ability to operate parking equipment and technology after appropriate training.

Reliable attendance and punctuality are required.

Customer and Client Service Duties and Responsibilities Greet customers in a warm, friendly, and professional manner.

Offer assistance to customers who appear to need help entering, exiting, paying for, or navigating the parking facility.

Provide customers with accurate information regarding parking rates, hours of operation, payment procedures, facility rules, and directions.

Assist customers with parking equipment, pay stations, access controls, tickets, validations, and other parking-related needs.

Maintain clean, organized, and presentable work areas.

Effectively communicate with team members, supervisors, managers, and property personnel.

Immediately report customer concerns, complaints, or service issues to management when appropriate.

Maintain a high level of professionalism when interacting with clients, tenants, visitors, vendors, and property staff.

Establish and maintain positive working relationships with key property personnel, including property managers, engineers, janitorial staff, and security personnel.

Accurately verify, collect, process, and record parking revenue when assigned.

Follow established procedures for cash handling, revenue control, and shift reconciliation.

Parking Operations Duties and Responsibilities Monitor the parking facility and assist with maintaining an orderly flow of vehicles.

Direct customers to available parking areas when necessary.

Monitor parking areas for improperly parked or unauthorized vehicles and report issues according to established procedures.

Assist with traffic control during periods of high vehicle volume, special events, or other operational needs.

Monitor entrances, exits, gates, pay stations, access equipment, and other parking systems for proper operation.

Report equipment malfunctions, maintenance concerns, lighting issues, signage problems, or facility damage to management.

Assist customers experiencing issues with parking equipment or access…