Desktop Support Specialist
Job in
Santa Monica, Los Angeles County, California, 90403, USA
Listed on 2026-02-08
Listing for:
Sharp Brains
Full Time
position Listed on 2026-02-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Overview
Provide hardware/software support services to onsite client including break/fix
- Deskside Support - Break/fix, PC staging, asset management, software installation, PC troubleshooting, printer support, process remedy ticket request, compliance tasks, account management, and provide end support to end users
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Technical degree or equivalent end-user supporting experience
- Experience with Deskside and basic troubleshooting skills including hardware, software, printing, networking, file shares, etc.
- Knowledgeable in MAC and IOS Systems, Windows 7 and 10 experience - ability to resolve Windows 7/10 and MAC Operating System Issues and Errors
- Proficient in the latest Microsoft Office Applications (Office 365)
- Service Now or related ITSM ticketing tool experience
- Printer and scanner support
- Knowledgeable in Customer infrastructure support
- Familiarity with Microsoft Active Directory
- Experience with computer asset tracking
- Experience with user
- Some experience with support and administration of network phones (VoIP system)
- Understanding of Symantec Virus Scan software
- Ability to lift up to 50 lbs. when moving electronic equipment
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×