Business Analyst

Lead Business Systems Analyst

A leading public-sector organization based in Los Angeles, CA, dedicated to delivering high-quality services to its community through innovation, transparency, and operational excellence. The organization leverages modern technology solutions to enhance service delivery, improve internal processes, and support data-driven decision-making across departments.

The Lead Business Systems Analyst serves as a strategic partner bridging business needs and technology solutions. This role leads large-scale system initiatives, drives process improvements, and ensures business applications are optimized for performance and user experience. Based in Los Angeles, CA, this position plays a critical role in shaping technology roadmaps and delivering impactful solutions that support organizational objectives while overseeing a small team.

• Lead business systems initiatives, serving as a primary liaison between technical teams and business stakeholders
• Gather, analyze, and document business requirements, translating them into functional specifications and user stories
• Oversee system implementations, upgrades, and enhancements across enterprise applications
• Develop and maintain technology roadmaps aligned with business strategy
• Manage vendor relationships, including RFP/RFI/RFQ processes and contract oversight
• Configure, test, and support enterprise software systems to ensure reliability and performance
• Monitor system performance, identify improvement opportunities, and implement optimization strategies
• Facilitate training sessions and develop documentation to support end users and self-service capabilities
• Lead incident response efforts, including root cause analysis and post-incident reviews
• Provide technical leadership, mentoring, and oversight to a team of 3–4 direct reports

• $120,000 – $140,000
• Competitive benefits package including healthcare, retirement plans, and paid time off
• Opportunities for professional development and certification support

• Work model:
  Hybrid (3 days onsite per week)
• Position includes oversight of a small team (3–4 direct reports)
• May require occasional evenings or weekend support for critical system needs
• Opportunity to work on high-impact, enterprise-level systems and initiatives
• Eligibility Requirement:
  Candidates must be U.S. citizens or lawful permanent residents
• Background Screening Requirement:
  Employment is contingent upon successfully passing a comprehensive background check, consistent with applicable la