Sr. NAMER Partner BD - SI​/GSI, Connect Customer, AWS

Overview

This position is part of the Applied AI Solutions (AAIS) Organization. Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. AWS is seeking a Senior Worldwide Specialty Seller to drive our Connect partner go-to-market (GTM) strategy for Amazon Connect solutions across our Systems Integrator (SI) and Global Systems Integrator (GSI) ecosystem.

Amazon Connect services work backward from the needs of customers to provide a broad array of AI-powered customer experience services that deliver personalized service across all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As a Senior Worldwide Specialty Seller, you will strategically build mind share and adoption of Amazon Connect practices across our strategic SI and GSI partners — both existing and new.

• Own and drive GTM strategies for Amazon Connect SI/GSI partners, developing and implementing key programs and initiatives to drive revenue and customer adoption.
• Ensure enterprise customers select AWS as their cloud provider for customer experience solutions via these consulting partners, while growing partner-attached revenue and expanding partner delivery capabilities.
• Identify Connect opportunities within the SI/GSI ecosystem, build and manage pipeline, lead Connect solution discussions with partners and their end customers.
• Collaborate with Connect field teams to qualify and validate how and when services are delivered via SI/GSI partners; oversee successful customer implementations and own sales cycle and business goals for the territory.
• Establish and grow business and technical relationships at senior levels within SI/GSI organizations to drive top-line revenue growth and customer adoption through partners.
• Work with SI/GSI partners, go-to-market strategy, and business development leaders to develop strategic support, co-programming, and portfolio engagement to accelerate funnel outcomes and seller cycles.
• Lead collaboration with cross-functional teams in marketing, solutions architecture, and business development to execute a consistent coverage model and goals for the AWS Connect partner business across the SI/GSI segment.

• 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• 5+ years of working with Core Cloud Technology Services (e.g., Compute, Edge, Hybrid, Security, Networking)
• 5+ years of working with Data & AI related technologies (e.g., AI/ML, GenAI, Analytics, Database, Storage)
• 5+ years of working with Business Application Technologies (e.g., End User Compute, Supply Chain, Contact Center as a Service, Encrypted Communications)
• Experience developing strategies that influence leadership decisions at the organizational level

• Experience interpreting data and making business recommendations
• Experience identifying, negotiating, and executing complex legal agreements

Diverse Experiences: AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or follows a non-traditional path, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We value inclusion and provide mentorship and career growth opportunities. We offer flexible work arrangements and a range of benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at (Use the "Apply for this Job" box below)..

Salary ranges vary by location and experience. Example regional ranges include USA, CA, Santa Monica:  -  USD annually; NY, NY:  -  USD annually; TX, Austin:  -  USD annually; VA, Arlington:  -  USD annually; WA, Seattle:  -  USD annually. This description includes standard EEO statements and acknowledges equal opportunity employment. If the country/region you’re applying in isn’t listed, contact your Recruiting Partner for region-specific information.