Director - Platform Infrastructure

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The Platform Infrastructure Leader defines and executes the strategy, governance and operating model for EY’s global platform infrastructure services. The role is accountable for secure, resilient, scalable and cost-effective infrastructure that enables business growth, operational excellence, regulatory compliance and technology transformation.

The role covers on-premises and hybrid infrastructure across global data centres, in-country data rooms, compute, storage, backup, network, security-enabled infrastructure services and vendor-delivered managed services, working closely with technology, cybersecurity, finance, procurement, business stakeholders and strategic vendors.

The Platform Infrastructure Leader is accountable for strategy, delivery, performance, risk, vendor outcomes and financial management of global platform infrastructure services.

• Own the 3–5-year infrastructure strategy and roadmap across global data centres, in-country data rooms and vendor-managed services.

• Shape the future-state operating model for infrastructure engineering, operations, governance, service delivery and support.

• Lead modernization across automation, platform engineering, cloud enablement, resilience and operational optimization.

• Ensure infrastructure capabilities support business growth, cybersecurity resilience, compliance and measurable business value.

• Provide executive-level insight on investments, risks, service performance, vendor outcomes, transformation progress and financial performance.

• Oversee enterprise infrastructure platforms, including compute, storage, backup, network, data centre and related services.

• Ensure availability, resilience, capacity, disaster recovery, incident/problem management, monitoring and operational excellence.

• Track KPIs, SLAs, reliability, performance, service quality and continuous improvement outcomes.

• Drive automation, performance improvement, cost optimization and service simplification.

• Lead platform engineering practices that enable secure, scalable, automated and self-service infrastructure capabilities.

• Promote Infrastructure-as-Code, Dev Ops, Dev Sec Ops , CI/CD, configuration management and automation-led operating models.

• Partner with architecture, security, application and product teams to deliver integrated technology solutions.

• Ensure infrastructure design supports scalability, innovation, resilience and future business requirements.

• Manage strategic relationships with infrastructure vendors, technology partners, managed service providers and outsourcing organizations.

• Partner with Supply Chain Services on vendor selection, contracting, commercial governance and performance management.

• Hold vendors accountable for SLAs, quality, risk, compliance, service improvement and value delivery.

• Lead vendor reviews, escalation management, budget oversight and roadmap alignment.

• Manage budgets, forecasts, investment plans and financial reporting with support from the Business Management Office.

• Drive cost optimization while maintaining service quality, resilience and business value.

• Support investment prioritization, business cases, sourcing strategies and vendor commercial decisions.

• Ensure effective use of internal teams, contractors, vendors and managed service resources.

• Ensure infrastructure services meet security, risk, regulatory, compliance and enterprise governance requirements.

• Partner with cybersecurity teams to strengthen platform security, resilience, identity controls, vulnerability management and Zero Trust alignment.

• Lead disaster recovery, business continuity, operational risk, control remediation and compliance readiness activities.

• Build trusted relationships with senior business, technology, finance, risk,…