Intelligence Manager, Global Intelligence Operations Center

• Location Main,Santa Monica, CA, 90404,United States
• Base Pay $ - $ / Year
• Job Category Global Security, GSOC, Leadership
• Employee Type Exempt
• Required Degree High school
• Travel 15%
• Manage Others Yes

• Email

Description

Job Description

Dedicated Enterprise A ccount
· Santa Monica, California

Location

On-site — Santa Monica, California

Employment type

Full-time, exempt. Dedicated to one client account.

Salary range

$120,000 – $145,000 annually

Entity

M1 Global — part of the Specialized family of brands

About M1 Global

Since 1994, M1 Global has grown from a local security provider to the trusted security partner of Fortune 500 companies worldwide. We build security programs for complex enterprise environments — from loading docks to data centers, headquarters to event venues — powered by Aurix ™, our proprietary automation platform that pairs skilled specialists with proven processes for industry-leading prevention, detection and reporting.

Wherever and however our clients operate , we integrate.

Protecting the companies that power the world.

The Role

You own the analytical standard. Every product the Global Intelligence Operations Center publishes to the client carries it — how sources are graded, how fact is separated from assessment, how confidence is stated , and what gets held back. You write that standard, you enforce it through a release gate, and you are answerable for the quality of every product the center publishes, on every shift.

The center runs 24/7/365 with watch officers supervising analysts on the floor at a one-to-two ratio. You lead those supervisors. You also produce the strategic assessments the watch floor cannot write — the quarterly view of the risk environment across the client's footprint, produced away from the alert queue so it is not written in the gaps between alerts.

You are engaged within thirty minutes on any declared incident, at any hour.

Key Responsibilities

Analytical Standards

• Author and maintain the source validation policy, the confidence lexicon and the analytical writing standard, and publish them so an analyst and a client decision-maker read the same words the same way.
• Operate the release gate. Decide what is published, what returns for rework and what is held, and be able to defend each call.
• Hold the line on tradecraft under time pressure. A fast product that overstates confidence is a failure.

Product Quality and Measurement

• Own product quality measures including analytical writing quality, source validation compliance, assessment timeliness and release gate first-pass rate.
• Ensure every product associated with a priority-one event is reviewed, not sampled.
• Investigate misses to root cause and separate volume, staffing and platform tuning causes.

Strategic Production

• Produce recurring strategic assessments of the risk environment affecting the client's global footprint, written for executive decision-makers.
• Set the product mix with the client and retire products that no longer earn their place.
• Answer executive requests for information with sourced, defensible assessments inside agreed turnaround times.

Analyst Development

• Lead and develop watch officers, intelligence analysts and the protective intelligence and travel security function .
• Coach on structured analytic technique, bias mitigation, source evaluation and analytical writing — continuously and in writing, not at annual review.
• Participate in quarterly blind calibration against the published rubric and reconcile scoring differences openly.

Incident and Crisis Support

• Assume intelligence coordination authority on a declared incident and produce rolling situation reports at the cadence the client sets.
• Serve as the analytical voice to leadership during a crisis — give decision-makers the picture they need in the time they have to decide.
• Direct surge analytical capacity when the situation requires it.
• Own the intelligence side of the handoff into physical security operations — what is passed, how fast it is acknowledged and whether it arrives usable. Handoff volume, acknowledgement time and handoff quality are measured and reported monthly.

Platform and Tradecraft

• Own analytical use of the intelligence tool stack, including protective…