LensCrafters - Licensed Team Lead

Overview

Requisition : 919296
Store #: 000074 Lens Crafters
Position: Full-Time
Total Rewards: Benefits/Incentive Information

Lens Crafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a personal approach to eye care. Everything we do is centered around sight. We aim to deliver quality care and continue our legacy of high optical standards to innovate the future in optical care. We are committed to taking care of you so you can bring the best quality experience to our patients and customers.

Lens Crafters is part of Essilor Luxottica, a global leader in vision care products. Join our global community of over 200,000 employees and follow us on Linked In for updates.

The Licensed Team Lead creates exceptional value for customers and patients by delivering outstanding customer service. Ensures customers and patients are consistently delighted. Assists in achieving store success by managing key optical and lab processes (if applicable) and systems to deliver exceptional results.

While working in Retail

• Ensure the Lens Crafters team provides unsurpassed customer service
• Proactive and solution-driven, accurate execution and product knowledge
• Assist customers with selections, provide recommendations, assist sales associates
• Serve as a responsible alternate store key holder

Under current and valid state Opticianry license, perform the following: provide expertise and product knowledge on lens choices based on the patient's vision needs and OD prescription, adjust and/or repair eyewear as needed, present and dispense eyewear, perform accurate digital measurements

While working in Lab, if applicable

• Custom fits glasses and precisely place prescription in lenses
• Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology
• Ensure finished eyewear meets optical standards and customer requirements
• Create a safe working environment for all; demonstrate safe work practices
• Responsible for basic operation, cleaning and ongoing maintenance of lab tools and systems

• HS diploma/GED
• Current and valid state Opticianry license
• Strong optical and retail experience
• Knowledge of current optical theory and merchandise
• Strong communicator and listener
• Strong interpersonal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers and calculators
• Leadership and training experience
• Edging and mounting experience
• Basic optics knowledge and optical measurement experience

• State licensure (if applicable) and/or ABO Certification in non-licensed states
• Lens Crafters Final Eyewear Inspector Certification
• Lens Crafters Quality, Fitting & Adjusting Program
• Optical machinery/instruments experience
• Customer service experience
• Accu Fit Digital Measurement System certification
• Knowledge of current store merchandise and lens options

Pay Range: 25.02 – 39.02

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, pregnancy, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.