Front Desk Associate: Santa Monica (Part-Time

As the world's largest and most respected professional skincare company, our entrepreneurial spirit fosters personal well-being, creativity, integrity, a fast-paced culture, and a hands‑on environment that encourages employees to be their best, bringing innovative solutions to reach the skincare professional and consumer. We're about change, innovation, and results. You will find that Dermalogica is a very special place, with tremendous opportunities ahead for us, all building upon a record of achievement.

Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades.

Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. And you could be a part of this adventure!

Are you passionate about skincare and ready to embark on an exciting journey with a global leader in the industry? Dermalogica is seeking a dedicated and enthusiastic Front Desk Associate to join our team at our flagship store in West Hollywood. In this role, you will play an integral role in building lasting customer relationships, providing personalized skincare advice, and contributing to the achievement of overall store goals and objectives.

This is your opportunity to gain hands‑on experience in a dynamic retail environment and become part of a brand that is committed to transforming skin health.

• Educate and inspire customers to experience all Dermalogica concepts, focusing on Face Mapping and increasing retail product awareness.
• Build strong and lasting customer relationships by delivering personalized skincare advice and solutions.
• Achieve personal key performance indicator (KPI) goals and collaborate with the team to accomplish overall goals and objectives.
• Provide exceptional customer service and follow-up, ensuring each customer feels a
• Meet monthly and yearly retail and service productivity expectations.
• Utilize Face Mappings, Skin Lessons, and other Dermalogica concepts during skincare consultations on the retail floor.
• Collaborate with the Lead Skin Therapist to learn Dermalogica Protocols for Pro
  30 and Pro
  60 treatments.
• Stay up-to-date with the latest products, technology, ingredients, and treatments in the skincare industry.
• Maintain store policies, cleanliness, and organization.

• Minimum of 1 year of experience in the retail industry.
• Preferred 1 year of experience in a salon/spa environment.
• Proficient in Microsoft Word, Excel, and Outlook.
• Excellent communication, interpersonal, and time management skills.
• Clear and precise written and verbal communication skills.
• Strong people skills to engage and connect with customers and colleagues.
• Meticulous work approach with a dedication to cleanliness and a proactive attitude.
• A passion for skincare and a desire to learn and grow in the industry.
• Able to work this schedule: F riday 11:30am-8pm , Saturday 8:30am-5pm, Sunday 8:30am-5pm, Monday 2pm-8pm

• Competitive Compensation
• Monthly Product Allowance
• Wellness programs
• Education/training programs

• A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
• Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
• Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest…