Visual Merchandising and Operations Manager - Brentwood

Visual Merchandising and Operations Manager - Brentwood

About Varley Clothing

Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York.

We create year-round collections designed to build an elevated wardrobe for how women live and move. From knitwear and outerwear to everyday staples and active pieces, our collections blend style, function, and versatility.

Varley exists to instil quiet confidence through meaningful connections that enhance everything women already are. As women’s lives evolve, so do we.

Our international family-run team is 85% female, making us proud to be a brand for women, by women. We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another.

The Visual Merchandising & Operations Manager is a hands-on retail leader who supports the Store Manager in delivering commercial success, an exceptional customer experience, and consistently high visual and operational standards. They lead by example, ensuring that visual and operational activity always supports rather than compromises the customer experience. Using trading performance, customer behaviour and product insights to inform visual decisions, product placement, replenishment and operational priorities.

This role is responsible for driving and executing the brand’s visual strategy while taking ownership of inventory accuracy, stockroom standards, deliveries, replenishment and operational readiness.

Working closely with the Store Manager, Visual Merchandising Manager, Retail Operations, Store Operations and wider Retail teams, they ensure that:

• Visual execution is on brand and commercially relevant.
• The store is prepared for collection launches, seasonal changes and peak trading periods.
• Inventory is accurate, accessible and effectively managed.
• Store operations are delivered with consistency and excellence.
• FOH and BOH priorities remain closely connected.

The role requires an individual who can balance creative thinking with commercial awareness, operational discipline, attention to detail and strong people leadership.

As part of the store management team, they lead the team on the shop floor, support coaching and development, take ownership in the absence of the Store Manager and contribute to the overall performance and culture of the store.

This role includes key-holder responsibilities.

• Execute the VM strategy in line with brand guidelines, including windows, mannequins and shop floor fixtures.
• Adapt displays appropriately based on customer behaviour, stock availability and product performance.
• Monitor and report on the commercial impact of any VM changes.
• Communicate clearly to the wider store team on launches, deliveries and VM priorities.
• Maintain a visually strong, commercially relevant and customer-ready environment.

• Support the planning and execution of collection launches and campaigns, ensuring new collection is shop-floor ready ahead of launch.
• Deliver product training for new collections and ongoing product knowledge support.
• Ensure the team has access to lookbooks and product training tools.
• Enable confident styling advice and brand storytelling through VM displays and effective training.

• Analyse product performance and inventory levels to inform decisions.
• Ensure visibility and replenishment of bestsellers and key items.
• Share insights and prepare regular reporting with Store Manager and VMM
• Represent the store in meetings and conference calls as invited.
• Conduct weekly walk throughs of the shop floor with the Store…