Key Lead - Third Street Promenade, Abercrombie & Fitch

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge, brand awareness, and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Schedule will vary weekly, but you should expect to work at least 12‑16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak time frames, hours will increase to support the needs of the business.

• High school diploma/G.E.D. preferred, or equivalent.
• One year of retail experience preferred; one year of leadership experience preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

• Competitive incentives for sales performance.
• Quarterly sales incentive bonus.
• Merchandise discounts.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development programs.
• A global team that celebrates you for being you.

Starting rate: $20.85 per hour.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls. The company operates stores under Abercrombie and Hollister brands across North America, Europe, Asia, and the Middle East, and through e‑commerce sites.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.