Director of Transient Sales - Regent Santa Monica

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails.

Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship.

For more information visit

Job Summary:

The Director of Transient Sales is a dynamic and results-oriented leader responsible for overseeing all leisure sales initiatives for an ultra-luxury property. You'll be instrumental in driving revenue by developing and executing strategic sales plans to attract and retain high-net-worth leisure clients, travel advisors, and luxury travel consortia.

This role demands a passion for exceptional service, a deep understanding of the luxury market, and a proven track record of exceeding sales targets. You will be responsible for managing and expanding a portfolio of key accounts, building and nurturing strong relationships with industry partners, and representing the resort at various industry events. Your expertise in luxury service culture and your commitment to brand standards will be critical in ensuring a seamless and elevated experience for all guests.

Reporting to the Director of Sales & Marketing, every day is different, but you’ll mostly:

• Strategic Sales Development:
  Develop and implement comprehensive strategic sales plans to secure new corporate and leisure accounts, while simultaneously nurturing and expanding existing business relationships.
• Market Penetration:
  Conduct thorough market research to identify, qualify, and pursue emerging business opportunities within the luxury travel sector.
• Partnership Leverage:
  Effectively utilize IHG Global Sales partnerships to capture incremental business and expand the property's reach.
• Client Engagement & Relationship Management:
  • Build, cultivate, and maintain strong, long-term relationships with key stakeholders including corporate travel managers, travel management companies, luxury travel advisors, Consortias and individual clients.
  • Execute a proactive engagement strategy encompassing sales calls, curated familiarization (FAM) trips, targeted sales trips, and prominent trade show participation.
  • Manage and grow a dedicated portfolio of assigned corporate and leisure accounts, ensuring consistent satisfaction and repeat business.
• Act as a brand ambassador for the resort at industry events, trade shows, and client meetings.
• Host site inspections and familiarization trips, showcasing the unique value proposition and unparalleled experiences offered by the ultra-luxury property.
• Performance Management & Reporting:
  • Deliver accurate sales activity reports, robust forecasts, and clear performance updates to senior management.
  • Consistently exceed revenue targets through strategic prospecting, expert negotiation, and effective account management.
• Provide guidance, mentorship, and support to property-level leisure sales teams, ensuring consistency and excellence in…