Unarmed Shift Flex Lead

Santa Monica, CA, United States of America

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, Cyber Security, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Company Overview:

At Prosegur, we make our world safer by taking care of people and businesses whileremainingat the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services,Cyber Security, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

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The Security Shift Supervisor  is the on-siteshiftleadresponsible for day-to-day security operations, officer performance, and client satisfaction at the Site. This role ensures compliance with post orders, regulatory requirements, and company policies while maintaining a visible, professional presence and a safe environment for employees, visitors, and assets.

Job

Duties & Responsibilities:

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response
• Maintainaccuratelogs, incident/accident reports, and pass-downs;submittimelydaily activity reports (DARs)
• Conduct routine post inspections and quality checks; correct deficienciesimmediatelyand elevate issues as needed
• Manage badge issuance, turn-ins, and audit trailsin accordance with client standards
• Frequent client interfacing on site needs/operations
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call-offs/vacations
• Coach, mentor, and develop officers; conduct on-the-job training and refresher drills (post orders, emergencies, de-escalation)
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards
• Support recruiting/onboarding, help interview candidates, participate in site-specific training, and verify certifications
• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, and special events.
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations.
• Ensure compliance with all applicable laws and site-specific policies (e.g., OSHA, fire/life safety, camera/privacy rules).
• Enforce uniform and appearance standards; maintain equipment readiness (radios, body cams, flashlights, AEDs).
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather).
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed.
• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback.
• Track training, licenses, and certifications; ensure all officersremainfully compliant andjob-ready.
• Control site inventory (badges, keys, forms, PPE); submit purchase/repair requests per approval matrix.
• Contribute to continuous improvement initiatives and cost-effective scheduling

Qualifications

• Required:
  
  High school diploma/GED; minimum3–5yearsof security experience with2+yearsin a supervisory role.
• Mustpossessand maintaina
  
  Security Officer license/permitin accordance withstate requirements.
• Active state security license/guard card for[California](or eligibility to obtain prior…