Senior Case Manager, FSP West; Santa Monica

Senior Case Manager, FSP West (Santa Monica)

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Role: Senior Case Manager, FSP

Reports to: Program Manager

Program: 1303-FSP

Department: Health & Wellness

Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Setting: 100% Onsite

Schedule: Monday - Friday, 8:00am - 4:30pm

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

The Senior Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Senior Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services by participating in training new staff and representing the program at Agency and Community Provider Meetings.

• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
• Conduct screening interviews, complete housing documentation, and coordinate clients’ move‑in with the housing authority, property managers.
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
• Identify appropriate permanent housing options for clients, such as subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market‑rate housing, and other housing opportunities.
• Assist clients with surveying the rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits.
• Advocate for clients with prospective landlords and the housing authority.
• Document all services provided to the Department of Mental Health and agency standards.
• Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities.
• Actively participate in staff meetings and trainings and provides coverage to lead meetings in the absence of Program Managers.
• Provide support in training of new FSP staff including sharing resources, assistance with linkages, rehabilitation interventions and skills with clients.
• Work in collaboration with FSP Leadership to meet program outcome goals in weekly team meetings.
• Serves as a liaison between the team/agency and external community partners.
• Participate in external and internal agency trainings relevant to serving target population and present on training materials in team meetings.

• High School Diploma or GED or Equivalent
• Bachelor’s degree in related field, or an equivalent combination of education and experience
• 3 years or more of Case Management experience.
• At least 1 year of experience working adults with severe, persistent mental illness and/or in housing services.
• Experience and familiarity with LA County resources, benefits, and services to help clients meet their case management needs.
• Extensive experience working with chronically homeless clients and/or homeless veterans
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
• Current, valid California Driver’s License with an acceptable driving record
• Able to work effectively with a wide range of constituencies in a culturally competent manner
• Strong interpersonal and team building skills
• Able to work with and lead community groups and volunteers
• Self‑starter with the ability to stay ahead of the curve and thrive in fast‑paced work environment
• Knowledge of Public Housing Authority and housing subsidy preferred…