Warehouse Coordinator

Job Summary

The purpose of this position is to handle daily clerical and administrative tasks that keep our mail and warehouse operations running smoothly. The work schedule is Monday – Friday, 8:00 am – 5:00 pm with occasional overtime. The role is on site daily.

• Process incoming and outgoing mail, packages, and freight shipments for U.S. Government clients, Fed Ex, UPS, DHL, and other carriers.
• Prepare and process outgoing shipments and maintain accurate shipping records.
• Maintain accurate inventory counts of warehouse stock, shipping supplies, and company materials; conduct regular cycle counts.
• Inspect incoming shipments for damage, defects, or shortages, and reconcile deliveries against packing slips.
• Log tracking numbers, inventory updates, and delivery confirmations using warehouse management systems (WMS) or shipping software.
• Safely load, unload, stack, and stage materials using forklifts, pallet jacks, and hand trucks.
• Accurately pick, pack, and label products or materials for internal distribution or external client shipping, ensuring strict adherence to packaging standards.
• Organize and maintain the physical layout of the mailroom and warehouse space to maximize space utilization, efficiency, and accessibility.
• Maintain a clean, organized, and safe working environment; strictly adhere to OSHA regulations, hazardous materials (Haz Mat) shipping standards, and company safety protocols.
• Perform routine safety checks on warehouse equipment (forklifts, scales, postage meters) and report any maintenance or repair needs immediately.
• Ensure the warehouse and mailroom facilities are secure, monitoring access and properly handling confidential or high-value mail/cargo.
• Note on Physical Demands:
  The role regularly requires the ability to lift up to 50 lbs, stand or walk for extended periods, and operate heavy machinery/warehouse equipment.
• Supervisory Responsibilities:
  
  None.

• High School diploma or GED equivalent required; a minimum of 2–3 years of related experience in warehouse, shipping, and receiving.
• Forklift certification (preferred).
• Proficiency with Microsoft Office Suite, Google Docs, handheld mobile technologies, and applications.
• Basic financial knowledge, including the ability to calculate simple percentages.
• Strong communication skills: comprehend and interpret instructions, write routine correspondence, respond to common inquiries, and engage comfortably with new people.
• Warm and engaging demeanor; ability to assess circumstances, empathize, and offer help.
• Reasoning ability: understand and carry out general instructions, solve problems in standard situations, and employ basic analytical skills.
• Preferred:
  Experience with JIRA for shipping and receiving, Easy Office for warehouse inventory, and the new Hamzah/Hamza system.