Customer Service Representative
Listed on 2026-08-28
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Customer Service Representative
Location: Santa Paula, CA
Employment Type: Full-Time
Pay: $25.00–$29.00/hour
Job Summary
We are seeking a professional and customer-focused Customer Service Representative to work closely with Sales Representatives, customers, and manufacturers. This role serves as a key liaison between all parties to ensure purchase orders are processed accurately, communicated effectively, and tracked through completion.
Key Responsibilities
Communicate regularly with Sales Representatives and customers
Act as a liaison between Sales Representatives, customers, and manufacturers
Receive and confirm customer purchase orders
Generate purchase orders for manufacturers
Track purchase orders and provide updates as needed
Assist with customer inquiries and order‑related issues
Maintain accurate records and ensure timely communication throughout the order process
Requirements
Strong verbal and written communication skills
Bilingual English/Spanish preferred
Proficiency with Microsoft Excel and Word
Experience with SAP software preferred
Strong organizational and follow‑up skills
Positive attitude and professional demeanor
Ability to work effectively with customers, sales teams, and manufacturers
Work Details
Full-time position in Santa Paula
Works closely with the Sales team and Customer Service Manager
Reports directly to the Customer Service Manager
Office-based position with regular communication with customers and manufacturers
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