Member Billing Specialist​/Accounts Receivable

Member Billing Specialist/Accounts Receivable

Job Category
:
Administration

Requisition Number
: MEMBE
029334

• Posted :
  February 12, 2026
• Full-Time

Showing 1 location

Santa Rosa Golf & Beach Club is seeking a Member Billing Specialist/Accounts Receivable! This role is responsible for accurate member billing, accounts receivable management, and providing outstanding internal and member-facing service. The ideal candidate combines strong accounting skills with professionalism and discretion in a private club environment.
Key Responsibilities
The following is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required of the position.

Prepare, review, and process monthly member statements, including dues, assessments, dining, golf, retail, events, and other charges

Ensure accuracy and timely posting of all charges and credits

Manage accounts receivable aging and follow up on past-due accounts in a professional and member-focused manner

Process member payments (ACH, credit card, checks) and maintain accurate records

Reconcile member accounts and resolve discrepancies promptly

Assist with month-end closing procedures related to A/R

Maintain organized billing records and documentation

Prepare reports on aging, collections, and member billing activity

Coordinate with department managers (golf, food & beverage, events, retail) to ensure accurate charge capture

Support audits and financial reviews as needed

Respond promptly and courteously to member billing inquiries

Research and resolve billing questions or disputes with professionalism and discretion

Maintain strict confidentiality of member financial information

2+ years of accounts receivable, billing, or accounting experience (hospitality or private club experience preferred)

Strong understanding of accounting principles and A/R processes

Experience with club management or accounting software preferred

Proficiency in Microsoft Excel and Microsoft Office Suite

Excellent attention to detail and organizational skills

Strong written and verbal communication skills

Ability to handle sensitive information with discretion

Professional, member-service mindset

Experience in a private club, hospitality, resort, or similar member-based organization

Ability to work independently while collaborating with cross-functional teams

Strong time management skills and ability to meet deadlines in a fast-paced environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.