Assistant Director of Amenities

Do you love keeping facilities and amenities in top shape? Are Operations and Service what you are passionate about? Are looking for a place where you can make a positive difference?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident‑centric focus is brought to life by our core values:
Integrity, Respect, Service and Community.

This community of unparalleled quality and beauty features many distinct, yet interconnected neighborhoods with gorgeous views of the sugar white beaches and other natural surroundings. It’s a vibrant community that eases into its natural surroundings with a Southern simplicity and grace. Tucked between beautiful beaches and a natural coastal lake, the community is rich in natural beauty.

Our Assistant Director of Amenities is responsible for assisting with the daily operation of the amenities and facilities. This would include managing the facilities, amenities and pools, managing vendors, and administering policies and processes approved by the Board of Directors and/or CCMC Management. Works in conjunction with the Leadership team to maintain and operate the Amenity Facilities at a level consistent with our high standards.

This role is fundamental in ensuring our amenities are being utilized in the best manner possible and ensuring a service‑oriented environment for all.

• Support the Director of Amenities in leading day‑to‑day operations of the amenities
• Effectively manage team to provide Owners and Guests with safe and first‑class experience
• Manages access control into the Amenity Centers to ensure only authorized Owners and Guests are within the facilities.
• Oversee vendor performance within the facilities and report any deficiencies to leadership
• Maintain a positive relationship with vendors/partners
• Administers the process for amenities reservations and manages usage
• Ensures that the facilities and equipment are clean, safe, and well maintained
• Handles any owner/guest disciplinary actions that are necessary regarding violations of the Facility and/or Community rules
• Performs special projects and other duties as assigned

• Three (3) years of related management experience, with demonstrated leadership and consistently progressive responsibilities
• Organizational/planning/decision making skills including time management and being detail‑oriented
• Excellent Interpersonal and human relations skills
• Excellent verbal and written communication skills
• Supervisory skills including recruitment & retention, training & development, coaching & performance reviews
• Ability to operate a personal computer and understand uses of electronic technology
• Preferred, but not required:
  Lifeguard Instructor & First Aid/CPR/AED Certified or the ability to acquire these Certifications within a reasonable timeframe
• Highly preferred:
  Club and/or Private Facility Management, Facility Operations, and/or Aquatic Facility Operations and Management experience

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Lifting:
  Ability to lift and carry up to 25 pounds occasionally, with or without reasonable accommodation.
• Mobility:
  Ability to walk, stand, or sit for prolonged periods of time.
• Working Conditions:
  
  May be exposed to varying weather conditions, including high humidity or cold temperatures.
• Extended Sitting or Standing:
  Ability to sit for extended periods while performing computer‑based and administrative work.
• Manual Dexterity:
  Ability to use hands and fingers for keyboarding, data entry, phone use, and operation of standard office equipment.
• Driving:
  Ability to operate a motor vehicle to travel between nearby…