Retail Associate At Watercolor Store

Position: Full Retail Associate At Watercolor Package Store
Job Summary The position of Retail Associate is responsible for greeting all customers in a friendly and courteous way, selling merchandise, maintaining a neat and tidy store while also assisting customers with all questions and requests.

Primary Responsibilities & Essential Functions Energetically welcome customers and provide a friendly, courteous shopping experience

Assist customers in selecting products and escort them to desired merchandise locations

Maintain knowledge of store merchandise to answer questions and make recommendations

Drives sales through engagement of customers and suggestive selling

Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest

Operate the register and POS system

Manage financial transactions

Documents sales by creating or updating customer profile records

Upsell merchandise at appropriate times

Maintain a clean and organized store

Perform inventory and assist with stock organization

Alerts management of potential security issues

All other duties as assigned

Education and Experience Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs

Ability to read, write, speak, and communicate in basic English preferred

Previous in-person customer experience preferred

Previous retail experience preferred

Knowledge, Skills, Abilities Detail oriented and thorough

Ability to perform consistent work to the highest of standards

Ability to remain discreet and respect the privacy of guests

Ability to interact with guests in a pleasant, friendly manner while maintaining a positive attitude focused on customer satisfaction in a fast-paced environment

Ability to remain calm in uncomfortable conflicts

Ability to work as part of a team Knowledge of retail operations

Ability to perform cash transactions accurately

Knowledge of Microsoft office operations

Excellent verbal and written communication skills

Physical Demands Ability to stand or walk for extended periods of time Ability to bend, reach, squat, and stretch while handling merchandise, stocking, or assisting customers

Ability to lift, carry, push, and pull up to 50lbsAbility to work in a fast-paced environment

Working Conditions Primarily located indoors on the sales floor

Possible exposure to a somewhat noisy environment

Use of cleaning chemicals (proper PPE provided)
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.
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