Facilities Technician at HomeSuites- Santa Rosa

Position: Facilities Technician at Home2 Suites- Santa Rosa Beach
Job Summary The Facilities Technician is responsible for ensuring that the property is in excellent condition for guests and associates. Under the direction of the General Manager and Chief Engineer, the technician is responsible for maintaining all equipment, systems, and building components, including but not limited to mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile, and other equipment.

Additionally, depending on experience and role level, the technician may assist other facilities staff as needed.

Primary Responsibilities & Essential Functions Work independently while completing various maintenance tasks in guest rooms and hotel buildings including but not limited to minor plumbing, electrical, HVAC, painting, furniture assembly, etc. as needed

Troubleshooting and repairs of mid-level plumbing, HVAC, painting and sheet rock repair

Assist in troubleshooting issues that require a skilled maintenance repair or contractor repair

Carry out routine checks and maintenance work for the assigned areas

Conduct room care preventative maintenance as directed

Possess thorough knowledge of all equipment in your department

Update work order tickets and record in system according to company procedures

Communicate with departments and other relevant parties for work orders

Respond to work orders quickly and resolve timely

Maintaining the documentation of all daily logs, reading, and building inspection programs

Adhere to hotel work order system including prioritization

Achieve and maintaia quality guest room product according to hotel standards

Maintain strict compliance of hotel's Hazardous Material (HAZMAT) program, including maintaining current MSDSThorough knowledge of all emergency equipment, their location, and their function including but not limited to valves, electrical equipment, etc.

Demonstrate teamwork responsiveness when asked to do any task consistent with hotel standards

Directly assist the Facilities Technician I as needed

Monitor all services performed by outside contractors and vendors

Ensure safety and security throughout the hotel

Maintaining all exterior grounds, parking areas, and public access areas

All other duties as assigned

Education and Experience Sufficient education and literacy needed to identify and read product labels and to communicate with guests

Ability to read, write, speak, understand, and communicate in basic English preferred

Customer service experience is a must. All technicians must be able and willing to interact with guests

Mechanical or technical experience in building maintenance is heavily preferred

Knowledge of computers and ability to process work tickets

Prior building maintenance experience is needed

Knowledge, Skills, Abilities Detail-oriented and thorough

Ability to perform consistent work to the highest of standards

Ability to remain discreet and respect the privacy of guests

Ability to interact with guests in a pleasant, friendly way Excellent written and verbal communication skills

Strong interpersonal and problem-solving skills

Ability to effectively and efficiently lead a team

Must be able to multi-task with jobs, radio and guest interactions

Must be able to interpret a variety of instructions

Possess strong working knowledge of heating, cooling, and pumping systems

Possess strong plumbing knowledge

Must be very well versed in electrical applications and safety

Should have a working knowledge of appliances

General maintenance experience with general paint and carpentry

Physical Demands Frequent bending, standing, stopping, walking, kneeling, crouching, pushing, and pulling

Ability to lift 50 lbs Occasional climbing of ladders and stairs

Working Conditions Indoor and outdoor

Exposure to extreme heat and or cold depending on season

Exposure to power tools and potentially broken electrical equipment

Exposure to chemicals (with proper PPE)
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.
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