Program Assistant

Program Assistant

Major duties include:

• Using office automation systems and various software packages to accomplish work, including text editing, file creation, maintenance and retrieval, and use of message, calendar and suspense systems.
• Manipulating text to accomplish formats, revisions, deletions, and additions.
• Serving as the primary contact, liaison, and administrative support.
• Coordinating and assisting in meetings of various matters associated with program and GPEC leadership as well as facility leadership and/or other appropriate management staff.
• Coordinating all related activities in conformance with VA policies, regulations, guidelines, and current memoranda.
• Collecting, compiling, and tracking data and statistical information in support of GPEC program.
• Assisting in the planning, review, and reporting of data/statistical results of both service line and program goals and outcomes.
• Responding to technical questions regarding services such as program policies and procedures support, assists in program compliance, Capital Planning and Development questions for new furniture or interior design requests, onboarding of new staff and trainees with IT, Office of Education, Office of Academic Affiliation, PIV, and Human Resources, and equipment/supply needs.
• Responding to questions from internal and external customers concerning the program/service line, providing advisory and technical assistance to patients, families and caregivers, outside facilities and agencies, administrative staff and professional staff.
• Managing administrative functions for the service and program staff. Assisting the Medical Director, Program Director, and Business Manager with coordination of program medical equipment and supplies in conformance to current guidelines/policies/procedures.
• Acting independently as liaison with Acquisition and Material Management Service/SPD-Customer Service personnel in Logistics to ensure supply ordering activities follow their guidelines/established protocols.

Other duties as assigned.

Work Schedule:

Monday-Friday 8:00am-4:30pm or as determined by supervisor.

Virtual:
This is not a virtual position.

Position Description/PD#: PD02315A

Relocation/Recruitment

Incentives:

Not authorized

Critical Skills Incentive (CSI):
Not approved

Permanent Change of Station (PCS):
Not authorized