Human Services Administrative Assistant

The County of Sonoma Human Services Department seeks a highly skilled Administrative Assistant to join their team!

Starting salary up to $39.17/hour ($81,752/year) plus a competitive total compensation package!*

The Human Services Administrative Assistant provides high-level administrative support directly to the Economic Assistance (EA) Division Director and is responsible for performing a variety of clerical and administrative duties that help support the work of both the director and the division, including completing general clerical work, answering questions from employees and the public, and supporting division staff.

Additional responsibilities include:

• Taking minutes for management meetings, work groups, and other gatherings
• Posting and disseminating minutes to staff and management
• Reviewing the Division Director’s emails throughout the day and alerting the director to time-sensitive requests
• Calendaring meetings for the director and other high-level managers
• Compiling lobby comments and sending a monthly report to the leadership team
• Assisting with supply inventory, supply purchasing, troubleshooting equipment issues, technology tracking, and other tasks associated with office support
• Editing and updating the division telephone roster, staff organizational chart, and other documents
• Creating and sending e-mails to staff and community partners on behalf of management
• Working with EA and other HSD managers to complete time-sensitive tasks
• Coordinating travel arrangements for the division director and other staff and completing supporting documentation

The ideal candidate will possess many of the following:

• Excellent communication and customer service skills
• The ability to work independently to prioritize and solve problems
• Experience supporting a high-level manager
• Strong multitasking skills with the ability to effectively work in a fast‑paced environment with shifting priorities
• The ability to maintain strict confidentiality
• The demonstrated ability to handle matters proactively while attending to details and ensuring timely completion of projects
• An understanding of the services provided by the Economic Assistance Division
• The ability to work effectively with a wide variety of stakeholders, including staff and clients
• Advanced proficiency with Adobe and the Microsoft Office Suite, including Word, Excel, and Outlook
• A general understanding of technology to provide support to management (laptops, cell phones, tablets, etc.)
• The ability to track project deliverables and due dates
• Bilingual (English/Spanish) skills are desired but not required

As the largest agency in Sonoma County government, the Human Services Department’s mission is to build upon strengths, as we bridge clients to opportunities through responsive safety‑net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well‑being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi‑Cal, and In‑Home Supportive Services.

The department is dedicated to providing responsive, client‑focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging.

HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well‑being of individuals, families, and the community.

To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community‑based…