Community Outreach Specialist

A company is looking for a Community Outreach Specialist to engage with eligible members and facilitate their access to care services.

Key Responsibilities Conduct high-volume telephonic outreach to introduce members to the care model and services Execute a warm handoff to Community Guides after member engagement and enrollment Document member interactions and manage outreach activities using the technology platform

Required Qualifications 2 or more years of experience in business development, sales, or customer engagement Demonstrated ability to build rapport and communicate empathetically over the phone Strong goal orientation with a proven track record of meeting outreach or enrollment targets Comfort working in a fast-paced, ambiguous startup environment Proficiency in technology and basic software applications like Microsoft Office and video conferencing tools