Concierge

Pay Range: $18.21 - $19.00 per hour

Position:
Concierge – Part‑time, Saturday & Sunday at Ivy Park at Piner.

Ivy Park at Piner is a premier senior living community with a beautifully landscaped campus, offering five‑star services and individualized support to promote continued independence.

Values:
Authenticity, Teamwork, Compassion, Commitment, Resilience. We deliver meaningful lifestyles and relationships with residents, families, and team members.

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (Life Mart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

• Provide exceptional customer service to residents, guests, and visitors.
• Answer telephones, record, and direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage the business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co‑workers and other departments.

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Preferred: two (2) years of experience in a hospitality setting or prior senior living community.
• Excellent customer service skills.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Strong written and verbal communication skills to interact with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a criminal background check and health screening tests, including physical and TB tests.
• May be required to vaccinate, participate in daily screening, surveillance testing, and wear face coverings and PPE to prevent the spread of COVID‑19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is an Equal Opportunity Employer.