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Front Desk Agent
Job in
Santa Rosa, Sonoma County, California, 95401, USA
Listed on 2026-02-25
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-02-25
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Greet guests warmly and provide a positive first impression of Flamingo Resort & Spa.;
Perform accurate and efficient guest check-ins and check-outs in accordance with brand and property standards.;
Handle guest inquiries, requests, and concerns promptly and professionally, escalating issues as needed.;
Process room assignments, payments, billing adjustments, and cash handling with accuracy.;
Maintain knowledge of hotel services, amenities, promotions, and local attractions.
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