Greeter, Hospitality ​/ Hotel ​/ Catering

Join Our Team ncis Winery & Vineyards – Be the First Connection

At St. Francis Winery & Vineyards
, exceptional guest experiences begin the moment our guests arrive. As a Hospitality Greeter
, you are the first point of connection—setting the tone for a welcoming, elevated, and memorable visit at our ultra-premium, family-owned winery in the heart of Sonoma Valley.

We are a certified sustainable winery and proud to be recognized as one of the Best Places to Work in the North Bay for 15 consecutive years
, as voted by our employees. If you’re warm, organized, guest-focused, and passionate about hospitality, we’d love to welcome you to our team.

We are currently seeking a part-time Greeter to support our Visitor Center and Wine & Food Pairing experiences. This role blends guest engagement, organization, and wine education—ideal for someone who thrives in a people-forward environment and enjoys creating seamless, positive first impressions.

This is a year-round, part-time, hourly, non-exempt position
, generally scheduled Thursday through Monday
, approximately 6–8 hours per shift
, with flexibility to work weekdays, weekends, holidays, and occasional evenings as business demands.

• Pay Range: $19.00–$22.00 per hour, plus tips
• Schedule: Typically 5 days per week (part-time hours)
• Overtime: Occasionally required

• Greet guests promptly and professionally upon arrival at the Visitor Center.
• Check in guests using our reservation systems and manage guest flow throughout the tasting room.
• Escort guests to the appropriate location for their tasting or experience.

• Share the story of St. Francis Winery, including our history, wines, and winemaking techniques.
• Review available tasting experiences and Wine & Food Pairing options with guests.
• Answer questions and provide thoughtful recommendations to enhance each visit.

• Recommend and promote wines, wine club memberships, and merchandise in a natural, guest‑centric way.
• Assist with making reservations and staging seated experiences as needed.
• Help deliver wine purchases to guests’ vehicles when requested.

• Monitor guest needs prior to seating and throughout their visit.
• Help maintain the cleanliness, organization, and readiness of the tasting room.
• Restock wines and merchandise, assist with tagging merchandise, and support daily operations.

• Communicate any guest concerns or operational issues to Tasting Room leadership.
• Support winery policies, safety standards, and sustainability initiatives.
• Assist with special projects and additional responsibilities as assigned.

This Role Is Right for You If:

• You have previous experience in hospitality, customer service, wine sales, food service, or a related field.
• You have a genuine passion for wine and guest experiences.
• You communicate with confidence, warmth, and professionalism.
• You are organized, detail‑oriented, and comfortable multitasking in a fast‑paced environment.
• You enjoy working as part of a team and contributing to shared success.
• You maintain a polished, professional appearance and demeanor.
• You are 21 years of age or older
  .

As a Hospitality Host / Greeter, you play a key role in shaping each guest’s experience—creating a welcoming start that reflects the quality, care, and hospitality St. Francis Winery & Vineyards is known for.

Apply today and become part of a team that values hospitality, connection, and excellence.

St. Francis Winery and Vineyards is an equal opportunity employer, committed to a diverse and inclusive work environment. (EOE M/V/F/D)