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Data Analyst Business Systems/ Tech Analyst

Verint Analytics & AQ Transformation Lead

Job in Santa Rosa, Sonoma County, California, 95402, USA
Listing for: First American
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A home warranty company in Santa Rosa is seeking a Verint SME to lead the strategy for Speech Analytics and Automated Quality. This strategic role focuses on improving customer interactions and operational excellence through effective governance and data insights. Ideal candidates will have robust experience in leading Verint programs, knowledge of contact center workflows, and strong analytical skills using BI tools like Power BI.

The company fosters a diverse and inclusive environment and offers a comprehensive benefits package.
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