Controller, IT​/Tech, IT Support

Controller (m/f/d)

Meinberg USA Inc. is a wholly‑owned subsidiary of Meinberg Funkuhren GmbH & Co. KG. The controller will report directly to the CEO and will play a vital role in disciplining our financial processes.

• Day‑to‑day administration of finance functions, including A/P, A/R, cash management
• Supervise public accounting firm, including regular reconciliation and taxes
• Regular P&L analysis and reporting, including detailed cost analysis to guide management decisions and provide insights into company performance
• Implement budgets, including analyzing variances and recommending corrective actions
• Implement spending controls, policies, and procedures
• Payroll administration, including commission and bonus calculations
• Manage relations with banks and other financial institutions
• Protect operations by keeping financial information and plans confidential
• Other finance and administrative tasks as assigned

• BS in accounting, finance, or economics; CPA or MBA preferred
• 5+ years hands‑on accounting and managerial experience
• Demonstrated ability to analyze and present financial data, identify key insights, and provide strategic recommendations
• Proficiency in conducting financial statement analysis, variance analysis, and ratio analysis
• Strong knowledge of MS Office (Excel, Word, Outlook, Powerpoint), Quick Books, Concur, and other accounting tools
• Strong business acumen, understanding implications of decisions, balancing growth objectives and cost control
• Strong understanding of GAAP and IFRS
• Desire to contribute to a growing company and share the work and challenges

• Salary range: $150,000 to $175,000
• Great life/work balance
• Excellent health insurance
• Dental and vision insurance
• 401(k) with employer match
• Above average PTO plan

Location:

Meinberg USA Inc., Santa Rosa, CA

To support Meinberg USA’s growth, we are expanding our Technical Support department and hiring a Technical Support Account Engineer who blends seasoned technical support experience with strong soft‑skills.

• Customer Technical Support (primary responsibility). Help customers install, configure, and troubleshoot systems, assemble demos, and process RMA repairs.
• Technical Contact for Key Clients (secondary responsibility). Combine in‑depth product support with account management, coordinating with the Technical Support team to provide specialized troubleshooting and escalation for high‑priority accounts.
• Proactive Maintenance. Review client environments, track upgrade schedules, coordinate support availability, and assist in contract and lifecycle management.
• Administrative Collaboration. Coordinate with internal Support, Engineering, Sales, Development, and Ops teams to resolve issues and implement fixes while keeping customers informed.
• Policy/Procedure/Workflow Documentation. Track and document actions for internal and client communication; draft policies and procedures for new and existing duties.
• Training & Pre‑Sales Technical Support. Provide customer training, technical presentations, and live demos for hardware and software products.
• Product Ranges. Covering, but not limited to: LANTIME OS/MeinbergOS UI, Net Sync Monitor, Meinberg PTP client, Oregano PTP stack, Meinberg Protocol Simulation, and PTP Track Hound.

• Minimum three years in an established Technical Support Specialist role and two additional years in a Technical Support Engineer role, or equivalent, in a B2B environment.
• Strong background in networking, including servers, switches, routers, TCP/IP, and Ethernet technologies.
• Power‑user to expert knowledge of Linux, Windows, and iOS/MacOS systems.
• Extensive capabilities in computer hardware installation, system assembly, and troubleshooting.
• Experience with workflow, issue‑tracking, and business collaboration software (Jira, Confluence, Teams, Zoom, Slack, M365).
• Existing knowledge of NTP, PTP, GPS, GNSS, and time/frequency synchronization solutions desirable.
• Superior verbal and written communication skills; ability to work cross‑functionally and with customers.
• Excellent attention to detail and documentation habits; proactive…