IT Help Desk Specialist — First-Line Support
Job in
Santa Rosa, Sonoma County, California, 95402, USA
Listed on 2026-08-01
Listing for:
Exchange Bank
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Exchange Bank is seeking an IT Help Desk Support specialist to provide first-line support for employees in Santa Rosa, CA. You will document ITSM tickets, coordinate investigations, and communicate status updates to users across the organization.
You will assist with hardware, software, and peripheral maintenance, provide clear guidance to end users, and help onboard new users into the system. Strong communication and problem-solving skills are essential for success in this role.
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