AVP, Facilities Manager

Our client is seeking an AVP, Facilities Manager for a direct hire opportunity. The AVP, Facilities Manager oversees the Bank's facilities operations, maintenance activities, service requests, vendor relationships, and facility-related projects to support safe, functional, professional, and well‑maintained work environments. This hands‑on role manages facilities requests from intake through resolution and coordinates maintenance, repairs, preventive services, and operational support activities. The position also oversees vendor performance and prepares management and Board reports.

In addition, The AVP, Facilities Manager partners with internal stakeholders on relocations, improvements, and operational initiatives. The incumbent is expected to respond directly to facility issues, travel to perform field work as needed, exercise sound judgment and practical problem‑solving skills, and manage multiple priorities. This position requires that the individual works in the office, independently, and with minimal supervision.

Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.

$80,000 – $110,000/ annually

• Oversee the servicing and maintenance of facility equipment and systems, including evaluating issues, implementing appropriate corrective actions, and engaging external vendors when specialized expertise or services are required.
• Lead and coordinate branch and office maintenance activities, furniture installation, equipment relocation, facility setup, and operational support tasks.
• Coordinate and support response efforts for facilities incidents and emergencies, including travel to Bank locations to conduct on‑site assessment, resource coordination, vendor dispatch, escalation, documentation, recovery activities, and follow‑up until resolution or transfer to appropriate specialists.
• Conduct routine facility inspections and personally verify maintenance conditions, safety concerns, equipment performance, and completed work.
• Perform hands‑on facility maintenance, troubleshooting, adjustments, inspections, and minor repairs when practical and within the incumbent's knowledge, training, and authority.
• Monitor and respond to the facilities email channel and other assigned facilities request sources in a timely, professional, and service‑oriented manner.
• Oversee facilities service requests from intake through resolution, ensuring issues are accurately defined, prioritized based on urgency and business impact, assigned for appropriate response, documented, and communicated effectively through completion.
• Coordinate recurring and preventive maintenance activities and monitor upcoming service dates, inspections, renewals, and corrective actions including follow‑up with local management and affected departments.
• Engage with approved vendors in accordance with Bank requirements, obtain proposals or estimates when appropriate, confirm scope and scheduling, and coordinate site access with Bank personnel.
• Manage vendor relationships and performance by setting clear expectations, monitoring responsiveness and quality, documenting issues, escalating delays or deficiencies, and confirming that contracted or requested work is completed satisfactorily.
• Validate vendor completion through requestor confirmation, site review when appropriate, photographs, service documentation, invoices, or other reasonable evidence before closing requests or recommending payment.
• Review facilities‑related invoices and supporting documentation for alignment with approved scope, pricing, and completion status. Route invoices for approval in accordance with Bank procedures.
• Maintain vendor contact information,…