Store Manager-Santa Rosa Store Job Santa Rosa area,California USA,Retail

SANTA ROSA, CA – RETAIL SALES ASSOCIATE / MATERIAL HANDLER

Pay Rate: $21.21 / Full time – Benefited

About the ARC

The Salvation Army Adult Rehabilitation Center (ARC) is a no‑fee program that assists men and women in completing our rehabilitation program. We value employees who help maintain and improve our programs.

About our Retail Team

Join the dedicated Retail Team at The Salvation Army! We serve and impact the local community by providing a positive shopping experience at our Seaside Thrift Store, supporting the Adult Rehabilitation Program. This role enhances customer service, problem‑solving, teamwork, and contributes to our Program’s success.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualifications

High School Diploma or equivalent.
Minimum of 2 years previous retail management/supervisory experience.
Ability to operate POS/Cash Register and schedule & supervise store employees.
Valid driver’s license with proof of insurance.
Background check (Criminal History and Sex Offender Registry).
Effective communication skills with management, staff, customers, and donors.

Physical Requirements

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, pull objects such as file drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
Ability to operate a telephone.
Ability to lift up to 50 lbs.
Ability to perform repetitive motion tasks.

Essential Duties and Responsibilities

Partner with the Store Manager in day‑to‑day store operations.

Assume responsibility for all day‑to‑day operations in the manager’s absence.

Provide coaching, training, and development to store employees.

Maintain good customer/donor/community relations; resolve complaints promptly.

Coordinate daily morning and shift‑change team meetings when the manager is absent.

Supervise employees’ performance to ensure compliance with directives and guidelines.

Train new personnel on store policies and procedures.

Communicate personnel issues with the District Sales Manager and issue disciplinary actions as needed.

Complete all tasks assigned by the Store Manager, District Sales Manager, Command Retail Directors, and Command Administration.

Process paperwork per Review Standards, especially Time and Attendance compliance.

Ensure the store meets ARC Merchandising Standards and inventory levels; maintain regular and accurate Rag‑out of the sales floor.

When absent, ensure Material Handlers work efficiently to meet daily processing goals.

Ensure Sales Associate/Material Handlers on donation sites work efficiently per donation procedures.

Maintain adequate cash in registers and safe; safeguard cash and bank receipts per ARCC policy.

Attend monthly and weekly store meetings.

Assist the Store Manager in safety measures and hazard reporting.

Protect property and building.

May transfer between stores at the direction of Command Retail Directors and Administration.

Implement loss‑prevention measures.

Perform other duties as assigned by management.

Preferred Characteristics

Detail oriented:
Capable of completing tasks with necessary details.
Dedicated:
Devoted to a task or purpose with loyalty or integrity.
Leader:
Inspires teammates to follow them.

Education

High School or Equivalent.

Experience

Minimum 3 years supervisory/management experience in the retail environment.

Licenses & Certifications

Driver’s License.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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