Retail Support Specialist: Customer Care & Tech
Job in
Santa Rosa, Sonoma County, California, 95402, USA
Listed on 2026-09-09
Listing for:
DSI Systems, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
Retail
Retail Support, Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
DSI Systems, Inc. seeks a Retail Support Specialist to deliver frontline support to AT&T customers in national retail locations. You will handle billing, account updates, device issues, and service concerns while troubleshooting wireless devices and network issues.
In a fast-paced retail setting, you will engage with customers, store leadership, and third-party labor partners. The role requires strong communication, calm handling of escalations, and teamwork to ensure an excellent customer
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