Inside Sales Representative

Inside Sales Representative / Account Manager, Government Services Santa Rosa, CA (Hybrid/Office-Based) 6-Month Contract to Potential Hire

Join a Leader in Diagnostic Solutions Are you a driven sales professional who enjoys building relationships, growing accounts, and delivering value to customers? We are seeking an Inside Sales Representative / Account Manager to support a high-performing Government Services team within the diagnostics industry.

In this role, you will focus on maintaining and growing existing customer relationships, identifying new revenue opportunities, and helping government and public-sector clients meet their diagnostic and testing needs. This is an excellent opportunity for someone who thrives in a consultative sales environment and enjoys managing an established territory while driving strategic growth.

• Grow revenue within an assigned territory through strategic cross-selling and upselling initiatives.
• Conduct outbound calls, emails, and account outreach to identify customer needs and secure repeat business.
• Develop and strengthen relationships with existing mid-sized accounts through proactive engagement and quarterly business reviews.
• Create and execute territory action plans aligned to sales goals, customer priorities, and market trends.
• Analyze customer accounts to uncover growth opportunities, funding cycles, and purchasing patterns.
• Monitor account performance and introduce relevant products and solutions to increase adoption and utilization.
• Maintain accurate sales forecasts, pipelines, and account activity within Salesforce.
• Identify and engage key decision-makers across government agencies and customer organizations.
• Collaborate cross-functionally with internal teams to deliver outstanding customer experiences.
• Partner with contract and operations teams to support contract renewals and customer requests.

• Bachelor's degree or an equivalent combination of education and professional experience.
• Strong written, verbal, and interpersonal communication skills.
• Proven ability to build customer relationships and drive sales growth.
• Self-motivated with strong organizational and time-management skills.
• Ability to work independently while contributing effectively to a team environment.
• Results-oriented mindset with a strong work ethic and high level of professionalism.

• Experience selling into government accounts.
• Knowledge of the toxicology, diagnostics, laboratory, or healthcare industries.
• Experience with Salesforce or a similar CRM platform.
• Experience in account management, inside sales, business development, or customer retention.

• Work with innovative diagnostic solutions that impact public health and safety
• Manage an established territory with significant growth potential
• Build meaningful relationships with government and public-sector customers
• Gain exposure to a respected and growing industry
• Collaborate with a supportive and results-driven team

• Office-based work environment.
• Regular computer and phone usage throughout the workday.
• Occasional travel may be required to support customer meetings and business initiatives.
• Ability to lift and carry business materials or equipment up to 20 pounds as needed.

This is a Contract position based out of Santa Rosa, CA.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Santa Rosa,CA.

This position is…