Human Services Network Analyst

Position Information

The County of Sonoma Human Services Department is seeking a qualified IT professional to join their team as a Human Services Network Analyst! Starting salary up to $68.26/hour ($142,466/year) and a competitive total compensation package.*

The Human Services Network Analyst performs complex technical duties within the IT unit of the Human Services Department and is responsible for the administration and management of any combination of the following systems, including Microsoft Office
365 and Azure, Palo Alto Network technologies (FW, SD-WAN, Prisma, SASE, ZTNA), enterprise email (Exchange Online, ProofPoint Enterprise), virtual desktop environments (Azure Virtual Desktop), identity management (Active Directory, Entra ), and the Cisco network (routing, switching, Wi‑Fi). This is a high‑level network and systems engineering position responsible for managing and maintaining multiple advanced technologies throughout the Human Services Department.

The ideal candidate will be a self‑starter with the ability to work with both technical and non‑technical staff, will possess strong written and verbal communication skills, will be able to work in a fast‑paced environment with competing priorities, and will have direct experience administering and managing many of the following:

• Palo Alto Networks technologies (Firewall, SD‑WAN, Prisma, Global Protect)
• Microsoft 365 Administration (Entra , Intune, Exchange Online, Teams, SharePoint)
• Azure Architecture, Provisioning, and Management (Azure Virtual Machines, Azure Virtual Desktop, Azure Networking)
• Windows Server technologies (Active Directory, Group Policy, IIS, MS SQL, SMB, Printing, Power Shell)
• Dell Enterprise Servers and Storage Area Network Appliances
• Network Security Design (LPA, SASE, ZTNA, ALZ)
• Vulnerability Scanning and Remediation Systems (Microsoft Defender, NMAP, Tenable)
• Data Sensitivity Tagging and Data Loss Protection (Azure, Microsoft Purview)
• Packet Capturing and Analysis (Splunk, Wireshark, Fiddler)
• Network Monitoring Systems (Solar Winds, NAble, Logic Monitor)
• 3rd Party Sec Ops and MDR Services (Adlumen, Arctic Wolf, Crowd Strike, Red Canary)
• A.I. assistants (Microsoft Copilot, ChatGPT, Gemini, Claude)
• Enterprise Backup
• Email Security Services and Technologies (SPIF, DMARC, SPF, Email Encryption)
• Third Party Email Security Services (Mimecast, Barracuda, Proofpoint, Ironscales)

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits
* including:

• Hybrid Telework – A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
• Salary Advancement – A salary increase after 1,040 hours (6 months when working full‑time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Paid Time Off – Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions – 100% premium contribution for the majority of employee‑only and employee + family health plan options
• Post‑Retirement Health Reimbursement Arrangement – County contributions to help fund post‑retirement employee health insurance/benefits
• Retirement – A pension fully integrated with Social Security
• Paid Parental Leave – May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Additional Benefits – Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more
• Student Loan Debt Relief – County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include:

Experience: Thr…