Trades ​/ Skilled Labor Technician, Building Maintenance

About Us

Welcome to Service Master Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer‑first approach, we tackle challenges with compassion and professionalism.

Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At Service Master Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast‑paced, ever‑evolving restoration industry.

As a Restoration Technician at Service Master Restoration Services, you will play a crucial role in the restoration and repair of properties affected by water, fire, microbial growth, and other damage. Your primary responsibilities will include mitigating damages, implementing restoration processes, and ensuring that all work meets industry standards and client expectations. As a Restoration Technician, you will work closely with clients and team members to deliver high‑quality results and provide exceptional customer service.

• Perform tasks related to water extraction, fire and smoke damage repair, microbial growth remediation, and structural drying.
• Utilize specialized equipment and tools to carry out restoration processes efficiently and safely.
• Resolve customer issues promptly and effectively, ensuring a positive customer experience by identifying concerns, providing solutions, and following up to guarantee satisfaction.
• Document the restoration process, including damage assessments, work performed, and any other relevant information for reporting and insurance purposes.
• Provides leadership on job sites by coordinating team activities, ensuring safety compliance, and maintaining project efficiency and quality standards.
• Engages with clients and customers empathetically to explain the restoration process, address questions, and resolve concerns.
• Engages with all team members in a respectful manner to foster a positive team atmosphere.
• Adhere to all safety protocols, industry regulations, and company policies to ensure high standards of quality and safety.
• Participate in the on‑call rotation.
• Other duties as assigned or apparent.

Required

• Effective communication skills
• Organizational skills
• Ability to lift and manipulate heavy objects
• Ability to work in various working conditions, including confined spaces
• Problem‑solving/Decision‑making capabilities
• Analytical thinking
• Valid Driver’s License

Preferred

• OSHA 10/30/40 Certification
• Previous experience in restoration or related fields
• Previous experience with Docu Sketch, Mica, or Restore 365

This is an in‑field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided. Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.

This position will typically require the employee to stand or walk for extended periods of time, occasional use of ladders, and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.

We offer a comprehensive benefits package designed to support your well‑being and financial security. Our offerings include:

• 401(k) Plan:
  Save for your future with our competitive retirement plan, featuring company matching contributions.
• Health Insurance:
  Access quality medical coverage to keep you and your family healthy.
• Health Savings Account (HSA):
  Enjoy tax‑advantaged savings for medical expenses, paired with our high‑deductible health plan.
• Dental Insurance:
  Enjoy preventive and restorative…