Service Technician

Job Title:

Service Technician

Santa Rosa, CA

$$32.00 - $35.00 hourly rate, plus incentive bonus plan

• Competitive hourly pay plus performance-based bonus opportunities
• Monday-Friday day shift schedule
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Paid training in automotive adaptive equipment, wheelchair-accessible vehicles, mobility products, and accessibility solutions
• Ongoing technical development and manufacturer-supported training opportunities

• A natural problem-solver with strong mechanical aptitude
• Comfortable diagnosing electrical and mechanical issues
• Customer-focused, patient, and compassionate

You don't need previous adaptive mobility experience to succeed here. If you're mechanically inclined, eager to learn, and have automotive service experience, we'll provide comprehensive training on the specialized equipment and technologies used in the mobility industry.

• Learn our products, services, and mobility solutions
• Become familiar with wheelchair-accessible vehicle systems
• Train on diagnostic procedures and repair processes
• Accurately document inspections, repairs, and service work
• Begin building product knowledge to support customers confidently

• Diagnose mechanical and electrical issues efficiently
• Recommend and perform effective repairs
• Stay current on evolving mobility and accessibility technologies
• Deliver outstanding customer service and support
• Collaborate with teammates to ensure quality outcomes

• Develop strong relationships with new and existing customers
• Gain a complete understanding of store operations and service expectations
• Complete service work within established timelines
• Support teammates and contribute to a positive team environment

• Valid driver's license
• Strong mechanical aptitude and troubleshooting skills
• ASE certification
• Ability to work independently and as part of a team
• Commitment to workplace safety and quality workmanship
• Personal tool set required

• Automotive Technology certificate or related training
• Electrical troubleshooting experience
• Fabrication or welding experience
• ASE certification (preferred but not required)

Candidates with experience in any of the following areas are encouraged to apply:
Automotive Technician Diesel Technician Electrical Technician Mobility Equipment Technician Accessibility Equipment Installer Vehicle Upfitting Technician Mechanical Technician Service & Repair Technician Maintenance Technician

At our company, you'll do more than repair equipment—you'll help people live more independently and confidently. Every vehicle serviced, every lift installed, and every repair completed has the potential to improve someone's daily life. If you're a mechanically inclined professional who takes pride in quality workmanship and exceptional customer service, we'd love to hear from you.

Braun Ability is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Arch Retail partners with industry-leading manufacturers like Braun Ability, VMI, Q’Straint, Sure Grip, Harmar, Bruno, Pride and many others to provide the best and safest products, including accessible wheelchair vans, trucks and SUVs, wheelchair lifts and scooter lifts, hand controls, power transfer seats and more.