Installation Technician

• Install and activate high-speed broadband, Wi‑Fi, and voice services in customers' homes and businesses.
• Work independently as a trusted expert at customer locations.
• Install new lines, climb ladders, and plug in and activate Wi‑Fi networks.
• Solve installation and technology problems.
• Connect customers to AT&T services and elevate the customer experience.

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver's license.
• Lift and move up-to 60 lbs. – some of our ladders weigh 50-60 lbs.
• Weigh less than 325 lbs., required for ladder safety.
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.
• Qualify on pre-employment assessments.
• Have a High School Diploma or GED

Demonstrates expertise in installing and activating broadband, Wi‑Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and handling physical demands of the role.

• Broadband Installation
• Wi‑Fi Activation
• Customer Service
• Problem Solving
• Valid State Driver's License

• Installation of New Lines
• Identifying Wire and Cable Colors
• Climbing Ladders
• Activating Wi‑Fi Networks Lifting Up to 60 lbs

• Independent Work
• Customer Experience Enhancement

• High School Diploma
• GED

• Flexible Schedule
• Emergency Callouts
• Overtime Availability
• Ladder Safety